Primo Water Cooler model 601183

[Robert53]

I have a Primo water cooler that has hot and cold water. Model number is 601183. The problem is the red light flashes when the water bottle is full. I can hear the pump working but no suction. This unit is only two years old. Bought it at Lowes.

Thanks for the help.

[Robert53]

Does anyone know of any repair forums for my Primo water cooler?  Thanks. 

[john63]

If this issue arises for you, the issue might simply be an improper seal on the water bottle. Primo’s water dispensers are designed in such a way that air pressure flows over the water system to force air into the bottle, building up within the bottle to push water from the bottle into the reservoir of the water dispenser.

If an air seal is not properly positioned, then the reservoir will not be able to fill with water. This would cause LED lights on the system to begin flashing. An audible “chirping” sound will be present as well.

There is a simple solution to this issue: Secure the hoses and the seal on the bottle!