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    • 15 February 2025 03:00 PM Until 04:00 PM
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      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
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      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Struggling with my PSI23SGNABS to keep temperatures


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Posted

Hello and thank you for your time and attention,

I have a GE Atrica PSI23SGNA BS and it started getting randomly warmer (like roughly 16/41) then normal again (0/37) about 3 weeks ago. Eventually after a few days this became more of the higher temp than the now correct temps.

I emptied the fridge/freezer and opened the back freezer panel to the evap coils and found some ice. I defrosted and installed a new heater as it looked burnt out and didn’t pass continuity test. I verified new new one worked both testing and visually seeing it turn on. I have a new defrost thermostat and temp sensor I can install but the current ones seem to be working. When it did start back up I noticed the evap coil did frost from the bottom up and not all at once. The top 2 lines never got frost on them so I recharged the system with more R134a. The pressure now hovers between -1 and 0 depending on the cycling of the compressor (I think).

The fan for the evap coil sounds/feels like it is running when I push the door switch and the fan for the condenser coils is running. I don’t know if they are supposed to have a 2nd stage or not but they are moving.

Freezer still at 12 fridge at 41. I have cleaned the coil as best I can (is it in a cylinder shape so hard to clean) with a vacuum and compressed air and checked the main control board for burns or obviously failures. I see nothing. 

I am trying to determine if I am missing something or if this fridge is not worth repairing.

Beyond this issue it is in wonderful condition.

I am happy to post photos or videos of anything that may help.

Once again, I appreciate anyone’s time who has the opportunity to reply.

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Posted

The evaporator coils should be evenly covered in frost. Since it's not, the sealed system may be low on refrigerant, or has a restriction. In your case possibly traveling/temporary restriction like debris or air due to a leak on the LOW side.

Also, the condenser fan may be too weak. Move your fridge away from the wall and put a small fan pointing towards the condenser. See if helps the frost coverage on the evaporator. If it does, replace the condenser fan motor.

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