WA5J8700AP/A2 Not Spinning and goes back to 18 min

[Omar Gonzalez]

Samsung Washer WA5J8700AP/A2 is not spinning. It will go down to about 9 minutes in the cycle then it will return to 18 min. Pulled up 8C2 and UB error codes. 8C2 is for a mems sensor as per service manual. I suspected a problem with the suspension. So then I ran the washer on an automatic test mode. Washer did spin under the test mode.  I noticed a clunk noise coming from the motor rotor assembly when washer is spinning at a lower speed  but when washer gets to a higher spin speed I no longer here it. Then leaned the washer towards the wall and check the washer motor rotor and I noticed it has a little play when I pull down or when i turn it to the side. Should the motor rotor have play or should it be pretty snug. Any ideas or suggestion on how to narrow down the problem?

 

Samsung Washer

Model No. WA5J8700AP/A2

Serial NO. 0E6H5AEH303210J

 

[Omar Gonzalez]

On 10/13/2020 at 10:21 PM, Omar Gonzalez said:

Samsung Washer WA5J8700AP/A2 is not spinning. It will go down to about 9 minutes in the cycle then it will return to 18 min. Pulled up 8C2 and UB error codes. 8C2 is for a mems sensor as per service manual. I suspected a problem with the suspension. So then I ran the washer on an automatic test mode. Washer did spin under the test mode.  I noticed a clunk noise coming from the motor rotor assembly when washer is spinning at a lower speed  but when washer gets to a higher spin speed I no longer here it. Then leaned the washer towards the wall and check the washer motor rotor and I noticed it has a little play when I pull down or when i turn it to the side. Should the motor rotor have play or should it be pretty snug. Any ideas or suggestion on how to narrow down the problem?

 

Samsung Washer

Model No. WA5J8700AP/A2

Serial NO. 0E6H5AEH303210J

I answered my own question. The suspension rods was the problem. I watched a video on youtube where the guy recommends to check two things. 1st recommendation was to tighten the nut to the clutch or transmission. The 2nd things he does is that he uses pieces of garden hose to temporarily fix the suspension. He cuts eight pieces of garden hose two per rod. Then wraps two pieces per spring and secures it with wire. I was able to use plastic tie wraps and  believe it or not this worked. I was able to leave the washer working for now and I am going to order new suspension rods. The suspension rods on this thing are sold individually and are priced starting at 32.21 to about 50 dollars. Part no DC-18610A

 

On 10/13/2020 at 10:21 PM, Omar Gonzalez said: