Need service manual or tech sheet

[Fillcorp]

Manufacturer: Kitchenaid

Type of Appliance: Microwave

Model Number: KMCS1016GSS1

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes

Need service manual or tech sheet.

[Captain Dunsel]

I can’t pull up a parts list or anything on that Model Number.Double check it.Might be if that model  number is good one that has to replace by the manufacture!

[Fillcorp]

[Captain Dunsel]

Servicematters pulls nothing up for that! Weird!

[Fillcorp]

I’m glad to know I’m not the only one having an issue finding info on this microwave? It had me scratching my head for sure.

 

[Captain Dunsel]

Even if I leave off the last digit I only come up with something like this.

IF YOU NEED SERVICE:

If you reside in the United States and your KitchenAid® Countertop Microwave should cease to operate within the first year of ownership:

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting
   or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit http://kitchenaid.custhelp.com.

2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and Canada, direct all requests for warranty service to:

   KitchenAid Customer eXperience Center
   In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.

3. The consultant will advise whether the microwave qualifies for repair or replacement.

http://kitchenaid.custhelp.com

 

4. In the event of repair, you may be directed to forward the product to a KitchenAid designated service center. You are responsible for insurance and freight to the designated service center. Please include your name and address on a piece of paper, along with a copy of the proof of purchase (register receipt, charge slip, etc.). The microwave should be properly packaged to avoid damage in transit as we will not be responsible for any such damage.

5. KitchenAid will return the repaired unit or, at our option, an identical or comparable microwave to your door free of charge.

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.