Problem with Temperature in GE Monogram Side by Side Refrigerator

[John McG]

GE 48" MONOGRAM SIDE BY SIDE -ZISS480DRASS

I am having a problem with temperature in my refrigerator side.  Freezer set to 0F reads -4F. Refrigerator set at 37F reads 45F Temperatures confirmed with IR Thermometer at sensors. However, the problem comes and goes. If it reads 45F and I lower the setting to 34F it will eventually go down to 34 and the freezer will be -1F but the next day it will read 45F again and the freezer will be -4F to -6F or the refrigerator may stay at 37F for a couple of days before reading 45F again. All comments and suggestions are appreciated!

[isaac]

First thing i would suggest a data logger to get actual reading at any given time,  with that info we can check further 

[16345Ed]

I like data logger idea. But thermistors need tested at two temperatures. That’s where I’d start. 

[isaac]

17 hours ago, 16345Ed said:

I like data logger idea. But thermistors need tested at two temperatures. That’s where I’d start. 

Freezer getting to sub temperatures,  i would think its cause fridge never reaching temperature,  most likely some air flow issue,  but first we need to understand and confirm the actual temperature issue,  

[John McG]

On 11/25/2020 at 7:13 PM, isaac said:

First thing i would suggest a data logger to get actual reading at any given time,  with that info we can check further 

Where can I get a data logger?

[isaac]

https://www.amazon.com/s?k=DaTa+logger&ref=nb_sb_noss_2

 

I used this

https://www.amazon.com/SensorPush-Wireless-Thermometer-Hygrometer-Android/dp/B01AEQ9X9I/ref=sr_1_52?dchild=1&keywords=DaTa+logger+sensor&qid=1606614507&sr=8-52

 

 

[John McG]

I have ordered two data loggers. One for refrigerator & one for the freezer. I will update and provide the results after I receive and run tests.

[16345Ed]

46 minutes ago, John McG said:

I have ordered two data loggers. One for refrigerator & one for the freezer. I will update and provide the results after I receive and run tests.

So if temps are off a bit what will you do then?

[John McG]

I am hopeful that you guys can lead me in the right direction. If not I would probably check out the damper first.  I would like to buy a new fridge but at $11,000 I will try to fix this one...

[16345Ed]

My point being regardless of temp test outcome. You are still going to want to test thermistors. 
 

11,000!  Call a service tech. 

[John McG]

2 hours ago, 16345Ed said:

My point being regardless of temp test outcome. You are still going to want to test thermistors. 
 

11,000!  Call a service tech. 

It looks like the thermistors are fairly accessible and cost only about $14 each. https://www.appliancepartspros.com/ge-temperature-sensor-wr55x10025-ap3185407.html

I believe I have to cut the thermistor off to test it then splice it back together to replace it? If so would it be better to just replace them?

[John McG]

3 hours ago, 16345Ed said:

My point being regardless of temp test outcome. You are still going to want to test thermistors. 
 

11,000!  Call a service tech. 

$11,000 - This is a 48" built-in and was in the house when we bought it 3 years ago so I would have to replace it with a 48" unit unless I rebuild all the cabinets. I would not buy a GE and the other available 48" models like ours range in price from $10 -$18,000 with the more expensive units having the best reviews.

The temperatures in the fridge and freezer have been maintaining the setting within a degree or two for the past 4 days (when I looked at it). I guess I have a mystery??

[16345Ed]

Did you clean condenser? That can help cooling 

[John McG]

7 hours ago, 16345Ed said:

Did you clean condenser? That can help cooling 

Yes, first thing I did.