Error Code 3E2 - Samsung WF56h9100AW/A2 washer. Tried everything! Please Help

[Chrisengland]

Hello, the problem started a few months ago. The washer will stop mid cycle, at random times and even increase the time on the display, and just stall out. The Samsung tech came out to look for a $150 diagnostic. 

Recommended the following:

Replace stator motor 
Replace PCB
Replace wire harness

The diagnostic mode runs successfully through all the cycles, drains properly. 

I started off replacing the stator motor as this was the easiest. Installed, reset the EEPROM to clear codes - the washer worked for a quick wash cycle a few times. Then back to not working and error code (only found in the service mode - not displayed mid cycle) - code 3E2

Replaced main PCB and carefully checked each connection. Same thing. Worked a few quick cycles and then stopping mid cycle. Error code 3E2.

Went ahead and bought a drain pump and Drain pump wire harness because I read something on a forum about it. Took this beast apart to get to the front. No help with that. 

Finally, disassembled the front a second time, meticulously replaced the entire wire harness with a new one. Worked 4 times, no error code. I kept checking the service mode after every cycle for codes. Finished cycle, sang the little Samsung song at the end. I thought "VICTORY!" Then the 5th wash - same exact thing. Stopped mid cycle. Checked service mode - error code 3E2. 

I don't know where else to go with this. It's an expensive proposition because this is a stackable unit with a in a custom built in area of wash room. Buying new will also mean buying a new dryer so it's a $2500 problem. I would REALLY like to get this working again. Any help appreciated! - Chris

[Vance R]

3E2 is listed as motor overload detected. Start by checking the basket for free rotation, then up and down , in and out play. The error code lists wire harness, inverter pba, main pba as possible causes.

[16345Ed]

Yeah unfortunately “custom” can end up “expensive”. I see this more and more. 

 

 

[66fomocoman]

Any updates on this post I have one of these acting exactly the same.

[beyerappliance]

Work 4 cycles. It means nothing wrong with PCB or wire harness. Check stator. May be you got the wrong one. Work on Samsung washer I got 4 wrong stator in 10 years. Normally 3 E is the hall sensor.

[tex77573]

Have exact same thing going on except.

I was checking washer out and found the 3E2 which I never found in the tech sheet. Then I heard a loud pop like a shot. I took top and back off machine and I could not see or smell anything and from how it sounded I should have. After that the washer would power on but you could not change the cycle. When you turn the dial light does not move.

I believe all that is moot now that I know the 3E2 is a motor overload because the tub felt stiff to me so that is probably it.

Thanks Boyd