Kenmore Model #11027642600 Washer - Weak Agitation - Spin Seems OK

[Eugène Collache]

Hi,  I have a Kenmore Model #11027642600 washer with weak agitation.  The top of the agitator does move a little but it does not agitate the clothes.  I tested it with a low water level with no clothes and the water did slosh around but once the clothes are in the agitation seems much weaker.  It does seem to spin normally.  The agitator dogs were eaten up and I replaced them -- the teeth the dogs engage look OK.  The splines on the drive shaft and the mating ones in the lower portion of the agitator look good.  The motor coupling is also OK.  With the agitator off and the motor disconnected I turned the agitator shaft.  It could be turned but it showed different levels of resistance as it went around -- sometimes easier, sometimes harder.  There are no odd noises coming from the washer when it runs.  At this point I'm thinking the problem must be in the gear case but since it's not making any odd noises I'm not sure that's likely.

Thanks in advance for the advice.

[16345Ed]

Part number: 285811

http://www.appliancepartspros.com/ShowPartImage.aspx?forumimg=285811

[Eugène Collache]

5 hours ago, 16345Ed said:

Part number: 285811

http://www.appliancepartspros.com/ShowPartImage.aspx?forumimg=285811

Thanks for the reply.  So just replacing the agitator cogs (which I already did) isn't enough, even if the other parts in the kit seem to be OK?

[Budget Appliance Repair]

@Eugène Collache Just changing the worn out dogs should have taken care of the problem, IF that was really the problem - sounds like you have some other problem.

[Eugène Collache]

Thanks