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  • Upcoming Events

    • 07 December 2024 03:00 PM Until 04:00 PM
      0  
      All Appliantology tech members are invited to join in the conversation for all things Appliantological: bidness, customers, tools, troubleshooting, flavorite brewski, whatever. Webcams and microphones are open and live!
      This event is also a great time for any students at Master Samurai Tech to bring any and all questions about the coursework. We're happy to walk through any concepts you're having trouble with. Think of it like office hours with your teachers. 
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is only available to tech members at Appliantology.
      When: Saturday, December 7 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to go to the forum topic with the registration link. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it.  And check out past workshops here: https://appliantology.org/announcement/33-webinar-recordings-index-page/

Which manufacturers commit best to parts availability?


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Posted

Hi guys, little bit of a rant, ending in a question here.

 

Two years ago, we had to trash an otherwise good 7 year old LG/Kenmore high end fridge because the dispenser was malfunctioning. Aaaannnndddd....NO PARTS AVAILABILITY.

 

Three years ago, we bought a high-end Samsung induction range/oven. (Full disclaimer, now looking at the boilerplate it was old stock, with a build date of March 2015). Due to an unfortunate sugar bowl drop, the glass cooktop is now cracked.  Aaaannnndddd...THE PART IS DISCONTINUED! 

 

I'm familiar with Samurai's appliance 'half life' theory.  But it seems the trend is even lesser so now. Is this because these two particular manufacturers are traditional elsctronics vendors, where obsolescence is measured more accurately in months instead of years? Or is this common amongst major appliance vendors nowadays? 

 

If not, can anyone recommend a manufacturer who commits to better ongoing parts availability? Looks like we'll have to search for a new range again. Induction is awesome, as is its 'double oven' So we'll likely need to drop decent $ again, and I would like to do my best to insure that we're not in the same boat 3-5 years down the road if something should go wrong...

 

Thanks!

 

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  • buckyswider

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Posted

Hit or miss... no guarantees on availability of any parts. 

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