Kenmore Elite mod# 592-49003-02 banging on spin cycle

[PPuusa]

I have a Kenmore Elite (mod# 592-49003-02) front load washer about 8 yrs old.  Recently it began banging/thumping at about the 4 minute mark of the spin cycle.  Sometimes there's a burning smell.  The machine is level and on a cement floor.  I can't find anything RE: this make/model # online, let alone a part # for what may need fixing.  I believe this model is a Samsung and Canada may have different model #'s.  Any help would be most appreciated.

Peter

[Josh Smith]

Did you check the shocks to see if they were loose or broken? 

[PPuusa]

Not yet.  I was waiting for some guidance.  Do I approach this from the back?  What am I looking for?

Thank you for your reply.

[Vance R]

Also check the basket for movement up and down, in and out. If the basket is loose it will rub on door boot causing a burnt rubber smell.

[fenderbender]

Well Peter, it seems we are both in the same boat and this is what we are looking at.

https://www.youtube.com/watch?v=gTXoKMHHpLs

Should probably do the bearings and seal too

https://www.youtube.com/watch?v=BUZQvflgSb4