Samsung WF42H5400AP/A2

[star99fox]

was wondering if you guys could help me diagnose this sound

my washer is 5 years old and it stops sits for 5-10 minutes then drains the water and i have to restart it

when the washing machine is empty is runs fine, something going on with loaded laundry

 

[16345Ed]

Sounds like broken triunion. Big job. 

[star99fox]

On 7/16/2021 at 2:05 AM, 16345Ed said:

Sounds like broken triunion. Big job. 

the spider arm is good,

should this move this much? if it isnt supposed to could my suspension springs be the culprit here?

 

[star99fox]

is this normal or should it be tighter?

[sh2sh2]

That spring is fine, the noise ur hearing is the ball bearings in the tub balance ring

[star99fox]

ok thanks so then that play in the tub in my second vid is normal?

im going to try a power inverter to see if it fixes my stopping issue i read somewhere that fixed it for some people who were getting a 3e2 error i ordered it and will be here Thursday so will wait and see

[star99fox]

7 hours ago, sh2sh2 said:

That spring is fine, the noise ur hearing is the ball bearings in the tub balance ring

do i need to replace the balance ring or is it fine to leave it like that?

[sh2sh2]

Yeah the noise sounds normal from what I can tell on video

[star99fox]

alright guys its fixed it was the power inverter turned out to be electronic problem in the end.

I guess i ended up learning a lot about these front load washers so not a total loss replacing the spider arm i guess.

thanks for all the advice and info