GE Refrigerator help and information needed.

[Zip Appliance Repair]

Manufacturer: General Electric

Type of Appliance: Refrigerator

Model Number: PFSF9PKYASS

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes

Recently visited a customer's home and found that the freezer section of their refrigerator is warming up. Currently sitting at 40 degrees. The fresh food section is sitting at 38 degrees. Condenser fan running and condenser is clean and free of obstruction. Compressor is running and there is a temperature difference in the feed and suction lines. Interior fans are engaging and moving air. I need help with finding a technical sheet for this refrigerator so I know where the resistances should be for the temp sensors in the freezer and fresh food cavities. Also if those are good, how do I check if the stepper motor or 3 way valve is the culprit and not sending freon to the freezer section? If I'm not mistaken, the temp sensor relays the resistance to the control board then the control board tells the stepper motor where to direct the freon. Is that correct? 

[Captain Dunsel]

 

This may help to:

Samsung made refrigerator for GE.May want to ask those question over on the Appliance Repair Tech forum!