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  • Upcoming Events

    • 08 June 2024 02:00 PM Until 03:00 PM
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      We've got a treat for you this time: special guest presenter Aaron Wilson is returning for another round of business talk! This time, we'll be talking about...
      The Art of the Win: Communicating with and Serving the Customer while Making a Profit
      This time, it's gonna be all about the customer. How do you identify what kind of customer you're dealing with? How does the type of customer inform how you're going to communicate with them about things like the price of the repair, or complications, or their options for moving forward? What do you do when conflict arises, and how do you redirect that conflict into a solution that is good for both you and the customer?
      All these questions will be addressed as Aaron takes us through the DISC model for identifying and understanding different kinds of customers and their varying behaviors, inclinations, and responses. That understanding is key to navigating tricky situations and finding a path to complete satisfaction for the customer, and profit for you.
      We'll be going through a few graphics about the DISC model, so feel free to download them beforehand, take a look, and have some questions ready.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for almost 14 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he is currently the lead technician and field service manager. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. He's also a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is only available to tech members at Appliantology.
      When: Saturday, June 8 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to go to the forum topic with the registration link. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it.  And check out past workshops here: https://appliantology.org/announcement/33-webinar-recordings-index-page/

not a problem , just a question central ac


wasp

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i have a ruud system, its both gas heat and central air, im pretty handy so i can work on most things, a little while ago the blower fan started making noise, turned out the motor bearings were shot, i pulled it , found one online and was even able to talk to a tech that makes the motors, so it was a pretty simple swap........

 

i should add that the ja that installed it used no sealant on the duct flanges or bothered to wrap the duct with insulation blanket, needless to say i had water leaking out of the duct at the last 90 into the furnace..................so i had to do that as well, other than that and the sub base being shot on the thermostat (unit wouldnt cycle) when i bought the house 4 years ago, thats really all thats been done..................oh yeah, i had to have one of the hvac guys at work make me up some return duct since the intake on the unit was drawing in basement air (i wish i knew who installed it, like to say a few things to them, lol)

i know one day something is going to break down and my dogs are going to be trapped in a hot house until someone gets home.....................is there any kind of preventive inspection i can do to forsee something needs to be replaced b4 that day comes , or is it inevitable

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:dude: The gas furnace is pretty self-sufficient. Just keep it clean. With the a/c, keep the filter fresh and the condenser and evap coils clean. Also blow out the condensate line and trap each season to keep it from backing up.

If the furnace is a high efficiency model (90+%) make sure the filter is fresh for the winter as well, and that model will also have a condensate trap. Make sure to clean it out every season too.

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i do all that, but im not so sure what filter you are referring to when you speak of the furnace 90% +......................i change the intake filter every 3 months, and hose out condensor and coil every spring, i also cover it for winter

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:dude: A 90% furnace is vented in PVC (Plastic) pipe rather than metal smoke pipe into a chimney. The filter is the same as for your a/c , but more critical to keep clean with a 90% because it has a secondary heat exchanger that is restrictive and will begin to get the dirt before the A/C coil will. It sounds as if your alot more diligent than most of my customers. You should be fine.
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oh , mine is metal flue........................and am i correct in that as long as i dont see bubbles in the sight glass my coolant  level is fine?

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:dude: Sight glasses aren't exact, but if you don't see bubbles, it's either empty or ok. If it's cooling, it's not empty.

On a warm, humid day, you should have:

Cool air from the registers

A cool, sweaty suction line (The bigger one that's insulated)

Water from the condensate drain from the indoor coil.

Hot air blowing out of the condenser outside.

 

If you have all of these, then you're probably in good shape.

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