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E0 error after replacing circuit boards in ASKO W2084


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name_not_avail
Posted

Hi, I hired a pro tech who diagnosed a faulty main board in my ASKO W2084 washing machine, but he was not able to order the parts in Canada.  I sourced them in the USA and installed them myself, instead.

ASKO part number 780377-100 comes with two circuit boards for the W2084 washer, the one small board behind the control panel and one big board down low in the cabinet.  I swapped both my old boards out for the new ones.  The new boards are both date stamped February 2019 (a year newer than my existing boards).

An instruction sheet inside the shipping box for the new boards warned that the boards have to be paired with the motor through some kind of test program, or else an E0 error would show up.

The instruction sheet reads: "INSTRUCTION FOR EXCHANGE POWER SUPPLY UNIT (PMCU) OR MOTOR UNIT.  FROM 12.11.2018, ser.8463... CHANGED TEST PROGRAM see info 4-023-1826.  When replacing PMCU, or motor unit, test program must be started and confirm motor alternative (if not confirmed error E00 on display)."

Sure enough, after I powered on the machine with the new boards, and selected English as my language, when I tried a wash program it would not run, and I got the E0 error.

I can get into the service menu on this machine (ie. hold the right 2 buttons down for 5 seconds before pressing power, and release them 5 seconds later).

From there I can get the "Failure read out" to show "E0-Wrong settings: 0", but I can't clear that or update the settings from there.

There is no "setup" sub-menu within the service menu. 

There is a "Diagnostics" sub-menu that allows me to test all kinds of things, including the motor, but the tests just run endlessly until manually stopped, and they don't help with the E0 error. 

There does not appear to be anything in the service menu where I can "confirm motor alternative", or start a "test program".

Can anyone help me clear the E0 error?  Maybe someone has "info 4-023-1826" from ASKO.

E0.JPG

Instruction Sheet.JPG

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name_not_avail
Posted

I figured it out.  

There are actually two completely separate service menus on this machine.

The one for testing individual components is entered the way I described in my first post.

The second service menu is the setup menu.  Press and hold the first and third button for 5 seconds (instead of the right two buttons), then press & release power, then release the two buttons after the LCD screen lights up.

After that, "follow your nose" through the various setup menus that come up, and the old motor and new circuit boards will get paired.

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