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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
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      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

I have a Thor 36 inch Pro-style 6 Burner Gas Range. It's setup to use propane. It's about 3 years old.  Both the oven and broiler no longer light. Both stopped working at the same time. Both igniters glow when they are turned on. If either one or the other had stopped lighting I would have figured it was the igniter, but since both stopped working at the same time I'm thinking it's something else. Also, I changed the oven igniter a couple months ago so it's unlikely that's the issue (but i guess still possible).

Anyone got any ideas? Thanks.

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Posted

Best thing you can do is check the current draw of the igniters with an amp clamp. They're connected in series with the gas valve, and need to draw a certain amount of current in order for the gas valve to open up and let gas through. The current draw the gas valve needs in order to open is usually written on a sticker on the gas valve itself, and most often it's a range between 3.3-3.6A. 

Posted

The current was ~2.85A.  So I'm guessing one or both of the igniters are no good.  They are connected in series, so I'm not sure how I can test which is bad. 

I know next to nothing about electricity, so this may be a stupid question...  Can I connect the safety valve to one igniter at a time and check both independently?  Or is connecting one at a time going to break something?

Thanks.

Posted

My previous post said I checked current and found it to be at ~2.85A.  This was tested right at the safety valve, and tested with the oven on. 

After that post I ran another test.  I tested the current again right at the safety valve with the broiler turned on.  The current was zero.  Which seems odd since the broiler igniter is glowing.

  • 11 months later...
Posted

I'm an engineer (and former TV/ appliance tech) who just diagnosed and changed one of these hot surface devices. Thor LRG3601U.

The defective igniter can be seen to only have two of the four lines glowing, the center two. Slow to start, weak orange- red glow. Compared it to the broil igniter, it was orange- yellow.

The current on a current clamp meter on one wire ( cant clamp both,,!) was 1.54 A AC. Way low. Valve says "3.3-3.6A"

Oven light- off was intermittent and getting worse. Took 5-10 minutes to start 

Gas pressure, 8.45 IWC. Good.

The igniter failure is that the element cracks and gets thin near where it exits the ceramic block. I removed it, and gently pulled straight out on the element to see if it unplugged. Thats where its bonded into the ceramic block and has a lot of mechanical stress when it heats and cools.

It broke off instantly.

So I took the igniter from the broil element assembly and put it in the bake position.  We never use broil. Fixed. Happy wife, happy life.

Removal, remove the access panel in the right rear of the oven cavity bottom ( one screw), remove the three screws holding the oven burner assembly to the floor, disconnect the 1/4 inch spade terminals on the igniter and push them into the oven cavity, then lift the burner and igniter out as an assembly.

One screw holding the igniter assembly had to be cut out with a Dremel tool. The heat charred the threads.

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