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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Kenmore washing machine off balance - Model 110.91566200


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Posted

After being moved around by contractors, our trusty old washing machine got very wobbly. Even running with no load in it, the spin cycle was thumping across the floor. What do I need to look at?

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Posted (edited)

You need to start by making sure that all four feet have solid contact with the ground. Then use a level to ensure that the machine is within 1 degree of perfect level. The rear is self-leveling, just level the front and then lift the rear of the machine off the ground. If that is good, then the moving may have dislodged the snubber ring that the tub tripod rests on.

Edited by THRAMICH
  • 2 weeks later...
Posted

Got the machine nice and level.  Opened it up and found one spring "clip" (the ones toward the inside that hook on the frame) hanging by its tail. So got it hooked in and spring back in place. When I put the machine back, found a little chunk of a rectangle suspension pad on floor.

Ran the machine and it barely helped. Not scooting across the room anymore, but still shaking in a complex oscillation.

Don't know about a snubber ring, but the other new 'feature' is when it comes off of spin cycle, makes a pretty loud whzzzzz sound as it comes to a stop. 😬

  • 9 months later...
Posted

Still need some help on this. We replaced springs and pads, putting the machine back together.

We may have re-assembled the motor / trans wrong, the bottom agitator used to be able to spin if you rotated the top agitator back, but it seems locked. Afraid to run it this way...  is there any reference for placing the transmission with that weird plastic cog?

  • 2 weeks later...
Posted

The agitator will be locked if the machine is shut off during an agitation function due to how the gearing works inside the transmission.  It will (should) be easily turnable by hand after a drain or spin operation, such as is the normal condition after completion of washing a load of clothes.

  • 2 weeks later...
Posted

if the washing machine is banging around its probably worn springs.

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