Frigidaire Refrigerator FPUS2686LF0 Crushed ice only, no cubed

[amappliancewi@gmail.com]

Hello, I have a Frigidaire refrigerator, side-by-side, manufactured 2010, Model #: FPUS2686LF0 and Serial #: 4A0360955. I was only getting crushed iced, never cubed out of the dispenser. The plunger of the crushed/cubed solenoid assembly (Part # 241675704) was no longer moving up and down freely as some noticeable corrosion was evident. However, once the new solenoid assembly was installed, there was still no cubed ice coming out of the dispenser. The metal arm was properly seated in the “elevator” portion of the solenoid assembly so that when the cubed button is engaged the solenoid is activated and lifts the plunger which lifts the metal arm attached to the ice bucket that moves a cover to allow for cubes to move freely away from the grinding teeth for crushed ice. This was simulated with door closed and with the door open with both door switches depressed to watch for solenoid activation. Then, a multimeter test shows there is no power at the terminals of the solenoid when the dispenser is engaged for cubed ice (with door switches depressed). From here I am attempting to see why power is not getting to the solenoid. Are there known issues with the display control board or main control board not getting power properly to the solenoid? Using the wiring diagram below I attempted to use J3-3 and J4-4 on the dispenser control board as a reference to power to the solenoid but what I recall as black and yellow wires led to a microswitch on the dispenser module assembly so I am not sure I am reading the wiring diagram correctly. After remounting the display control board and dispenser module assembly, a new issue arose with the auger motor no longer engaging at all when either cubed or crushed ice is depressed and the LED light above cubed is now off. My thought is to replace the dispenser control board but I am not entirely sure that will solve the entire issue. Are there any known issues with reasons why the solenoid might not be powered? Thanks much.

[Vance R]

J3-3 is the supply for the auger motor, J4-4 is the supply for the crush/ cubed ice gate control. To check voltages you'll need to find a good neutral.  The auger motor neutral or may the light neutral.

[amappliancewi@gmail.com]

Everything worked when I installed a new module dispenser assembly. Thanks for the help.