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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

Have a Liebherr upright freezer (with fridge above it). It seems to be collecting water and then freezing at the bottom.

Collects about 2 inches of water every 3-4 weeks. There is a water-feed into the ice maker but that appears to be intact and not leaking. It is a large amount of water so I am guessing it must be coming from an active water source (like the ice machine), rather than simple condensation. I have removed the plastic cover (see pic) at the back of the inside of the unit and it appears the water is coming thru the cooling coils, and freezing at that point.
Any advice is appreciated!

IMG_6452.jpeg

Posted

There is a drain under the evaporator for defrost meltoff to go. It's likely clogged forcing the meltoff into the freezer compartment. Pull the cover off the back and find the drain tube from the freezer and clean it. Then use steam or hot water to melt out the drain tray inside the freezer.

  • Like 1
  • 1 month later...
Posted

Hello.   I am working on the same thing.  They were having a high temp alarm going off. Frost on back panel and then I saw the large amount of ice on the bottom.

Steamed it all off and cleared drain then bottom drawer will not go in.  I  have to go back to try to figure that one  out.

Pain!

Posted

Make sure you mark where the screws were.  There are different holes that the screws can go in.

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