Jump to content
Click here to check out our on-demand appliance repair training webinars.

FAQs | Repair Videos | Academy | Newsletter | Contact


DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase.
  • Upcoming Events

    • 26 April 2025 02:00 PM Until 03:00 PM
      0  
      All are invited to join in the conversation for all things Appliantological: bidness, customers, tools, troubleshooting, flavorite brewski, whatever. Webcams and microphones are open and live!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, April 26 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

My 5 year old Samsung washer is showing a 3C2 error. The initial symptoms were it pausing mid cycle, adding time on each time so it never got to the end of a cycle. 

Now it is obvious that although the cycle will start, the drum isn't turning. Placing the machine in test mode leads to the 3C2 code showing.

This model seems to be poorly documented, but it's belt driven so there's no rotor/stator, and I can't find any diagrams to tell me where any possible culprit sensors are. I've included a photo inside the rear panel.

 I have tried a few things, which I'll list below.

  • Machine calibration, plus ensuring everything is level and stable. 
  • Replacing the main PCB which includes the inverter board.
  • Testing with a new motor, no change.
  • Checking wire connections, there doesn't seem to be any damaged cables.

If anyone has any bright ideas, I'd be very grateful. 

If it helps, I believe the model number is broken down like this: WW 12 (12Kg) K (Year) 8 (series) 4 (model) 1 (main colour) 2 (door colour). So model WW12K8402OW will be the same machine in a different colour.

Thanks in advance.

signal-2023-04-26-235936.jpeg

  • Replies 3
  • Created
  • Last Reply

Top Posters In This Topic

  • howdoesit

    2

  • Vance R

    1

  • wolfgangpue

    1

Top Posters In This Topic

Posted Images

Posted

Not seeing the picture of the wiring diagram.

Posted
21 hours ago, Vance R said:

Not seeing the picture of the wiring diagram.

I haven't managed to find one for this model. 

  • 1 year later...
Posted

Hi, Did you find the error? I have the exact same model. I'm also getting the 3C2 error. It took me a while to even get into test mode. I've already disassembled the motor, and everything seems to be fine.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...