GE Side by side GSS23WSTASS Auger not Truning

[bubba153]

Hi

  No ice(cubed or Crushed) coming out of dispenser on door.  When button is pressed on panel flap opens then closes after a few seconds but the auger doesnt turn. No noise or humming.  Dead. 

   I checked the wiring under the control board and tested the switch and was good. I took off the motor assembly and tested the motor and was getting 3 ohms. I was having difficulty removing the U bracket so I tested from the wire harness. Anyone know what the motor should test at?     

Water at the dispenser works fine and the light is also working.   

 

Any suggests would be appreciated

 

Thanks

 

 

 

[Nathaniel Peterson]

15 hours ago, bubba153 said:

Hi

  No ice(cubed or Crushed) coming out of dispenser on door.  When button is pressed on panel flap opens then closes after a few seconds but the auger doesnt turn. No noise or humming.  Dead. 

   I checked the wiring under the control board and tested the switch and was good. I took off the motor assembly and tested the motor and was getting 3 ohms. I was having difficulty removing the U bracket so I tested from the wire harness. Anyone know what the motor should test at?     

Water at the dispenser works fine and the light is also working.   

 

Any suggests would be appreciated

 

Thanks

 

 

 

Check the wires on the bottom of the door. Also auger motor should be 120 volts a/c I believe and door switch and paddle selected to cubed ice has to be pressed in while checking voltage. Be careful not to have damp hands when testing. You can try heating auger motor with hair dryer because sometimes they get froze stuck but rare.

[bubba153]

Thank you Nathaniel     for the ideas!    I was able to get the U bracket off and was able to test the motor with a cord & 110V outlet and it turned.    The solenoid is a different story.  That appeared to have overheated and started to melt.   Tested with a multimeter and no reading . Tried using a 110v to it and nothing happened.

I ordered a new solenoid & plunger so hopefully that will do the trick

 

You help me greatly by mentioning the motor was 110V and so was the solenoid.

Thank you