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Posted
Manufacturer: Samsung
Type of Appliance: Washer
Model Number: WA55A73000AE
Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes
Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes

Hello, Needing the fast track or manual with how to get into diagnostic mode for this unit. Also does anyone know what is required for installing updates via the RJ45 jack for this? 

 

Thanks for your help

Posted

Try putting the model# in the search field like this: WA55A730*

  • Like 1
Posted

Hey! thanks but I'm specifically needing the diagnostic mode entry and any info on updating software. This is not included in the related Service manual that comes up with the search. 

@Son of Samurai is there a fast track or know where to get this info? Holding Soil and spin and hitting the power button is not working. Also have tried delay and spin and delay and soil with power button. 

 

Thanks again!

  • Team Samurai
Posted

Unfortunately, I’m out of town until Tuesday. Normally that wouldn’t stop me from getting info for you, but Samsung’s servicer site only works on Windows computers, and my laptop’s a Mac.

If @Vance R or @Captain Dunsel are able to find the fast track, you might be able to get it sooner.

Posted

I don't.

Posted

This model number don't pull up WA55A73000AE, WA55A7300AR/US came with just the service and training manual. Training manual has  how to enter diag mode. Believe for updates you have to use HASS to do the updates. 

Service and training manual pending approval:

 

 

  • Like 1
  • Team Samurai
Posted

Thanks, Vance! Approved.

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