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  • Samurai Appliance Repair Man

    Appliantology is Your Key to Appliance Repair Service Call Success!

    By Samurai Appliance Repair Man

    The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.  My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete
    • 1 comment
    • 2,752 views
  • Samurai Appliance Repair Man

    Tech Memberships at Appliantology

    By Samurai Appliance Repair Man

    Appliantology is an invaluable resource for working appliance repair technicians, providing service manuals and datasheets, continuing education technical training, and a community of thousands who have your back whenever you need help or have questions. To maintain the quality of our community and keep it ad-free, we do charge an annual fee of $297 for our Professional Appliantologist membership, which unlocks all that Appliantology has to offer, including tech-only help forums and unthrottled,
    • 0 comments
    • 57,919 views
  • Samurai Appliance Repair Man

    Samurai's Big Three Troubleshooting Secrets

    By Samurai Appliance Repair Man

    It's tough for appliance techs today. Our biggest competition is from cheap replacement machines. The proliferation of pricey electronic boards in appliances means that if you can't quickly do a slam-dunk diagnosis, you are at risk of losing customers and your profitability. Meanwhile, electrical troubleshooting is largely a lost science. What exactly have we lost? The Old Skool troubleshooting techniques that us old timers learned way back. And guess what: these same Old Skool troubleshoot
    • 5 comments
    • 3,191 views
  • Samurai Appliance Repair Man

    The Master Samurai Tech Alumni Program

    By Samurai Appliance Repair Man

    Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it. Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program. If you have been certified* in the Core course at the Master Samurai Tech Academy (formerly called the "Fundamentals" course) or earned Master Certification at the Mr. Appliance Academy (Bundle 1 only), you can get full te
    • 3 comments
    • 9,547 views
  • Son of Samurai

    How to Troubleshoot a GE Cooktop like a Real Tech vs. like a PCM

    By Son of Samurai

    What we call Parts-Changing Monkeys (PCMs) around here at Appliantology are techs who rely on pattern recognition, tech myths, and blind luck to make their repairs. Case in point with this example of a GE ZGU385 gas cooktop, where said PCM figured he would get lucky by replacing a couple of components that seemed related to the problem, apparently without any troubleshooting beforehand. Spoiler: he didn't get lucky. Real technicians don't rely on luck to get things fixed. We rely on kn
    • 12 comments
    • 2,068 views

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