Example model number: LMX25981ST

Grab your flavorite fermented beverage and sit at the feet of the Academy's LG sensei:

Per LG training...

Explain to the customer that---removing the DISPENSER ASSY *will* sound as if you (the servicer) are rough/unprofessional.

When removing the entire Housing---loud snapping sounds are produced.

This is normal.

1) Slide forward and remove the drain tray (place finger(s) at the back/rear and squeeze locking tab)

2) Grasp the bottom of the DISPENSER HOUSING and firmly pull towards you (plastic straining noise will occur)

3) Working from the bottom---move to the lower edges and continue pulling/unsnapping the Housing Assy.

4) Since the DISPLAY is situated on the left side of the Housing---all wire connectors are on the left side.

5) Re-installing is much easier than removing. Apply effort to be certain that the Housing is fully snapped in place.

NOTE: Again---per LG---it is NOT uncommon for one or two plastic *tabs* to break when removing the Housing.

This was designed to still adequately be installed---minus a locking/snap tab or two.

Explaining this to your customer will eliminate their concerns---and you'll be a thought of as a professional because you

took the time to explain all of this to your cusomer *before* starting your repair work.

Not much different than having a doctor that tells a patient bluntly:

"Yes, this needle *will* hurt,but the medicine that I'm injecting is the cure for what ails you".

Buy parts for your LG refrigerator here with a 365-day return policy ==> http://www.repairclinic.com/LG-Refrigerator-Parts

Source: LG LMX25981ST refrigerator -- man'l req and disp. problems.