Example model number: FEZ831AS1

The most annoying part of this problem is that as it agitates, the agitator goes one direction and the basket spins the other. So the clothes never agitate they just spin with the basket. Makes you think the basket brake is broken. Except there's one problem, Sublime Master appl.tech.2901 explains...

this machine doesn"t have brakes...it coasts to a stop. that the reason it has a lid lock. yes you have a bad transmission. If your going to tackle this repair you should replace the spin bearing and seal as well.

Parts links for...

- tub seal

- transmission

Source: Frigidaire FEZ831AS1 stack laundry: washer has no brakes!