Jump to content
Click here to check out our on-demand appliance repair training webinars.

FAQs | Repair Videos | Academy | Newsletter | Contact


Samurai Appliance Repair Man's Blog

A blog by Samurai Appliance Repair Man in General

  • entries
    862
  • comments
    1,408
  • views
    3,310,952

Master Samurai Tech to Provide Online Appliance Repair Training for Mr. Appliance

Samurai Appliance Repair Man

Entry posted by Samurai Appliance Repair Man

4,102 views

 Share

FOR IMMEDIATE RELEASE:


Master Samurai Tech to Provide Online Appliance Repair Training for Mr. Appliance 

New London, NH, USA, February 14, 2016 - Master Samurai Tech, a nationally-recognized online appliance repair training academy, has been selected to provide technical training to Mr. Appliance franchisees and technicians. 

Master Samurai Tech will create a custom training website exclusively for Mr. Appliance franchisees, incorporating the online technical courses from the Master Samurai Tech Academy. The custom Mr. Appliance site will launch in spring of 2016.

Mr. Appliance LLC is the largest appliance service franchise company in North America. Entrepreneurs have been starting new appliance repair businesses under the franchise brand of Mr. Appliance since 1996 and benefitting from the nationally-recognized Mr. Appliance brand.

The Master Samurai Tech Academy was founded in 2014 by Scott and Susan Brown, who have over two decades of experience in the appliance service industry, both running a service company and providing support and training for technicians online. 

“Sometime during the last three decades, critical troubleshooting skills have gotten lost in the appliance service industry,” says 56-year-old Scott Brown, aka, Samurai Appliance Repair Man, “As a result, most working techs today do not possess these skills and there’s a huge need for trained appliance service technicians to service today’s computer-controlled appliances.”

"With this training resource, Mr. Appliance technicians can now get world-class, online technical training they need to master the troubleshooting strategies and skills required to successfully service modern appliances, resulting in higher First Call Completion rates and greater customer satisfaction," Brown added.

“The proven and effective training courses at the Master Samurai Tech Academy are appropriate and affordable for both new and experienced techs,” says 50-year-old Susan Brown, aka, Mrs. Samurai. “Many working techs today have never received comprehensive, structured education on the digital and analog skills required to troubleshoot and repair modern appliances. These skills include: basic electricity, electric circuit analysis, reading schematics and using them to troubleshoot, single- and poly-phase electric motors, digital communications, and refrigeration systems.”

Learn more about Master Samurai Tech and their online appliance tech training courses at their website: http://mastersamuraitech.com

Contact:
Scott M. Brown
scott@mastersamuraitech.com
mastersamuraitech.com
phone number: 603-290-5516

ENDS

  • Like 9
 Share

9 Comments

Recommended Comments

Techonamission

Techonamission

Posted

Congrats on the giant contract!  Dont forget bout us little guys when you go big time tho :unsure:

  • Like 1
Link to comment
rbmappltech

Great, maybe you can contact Sears next. Oh yea I almost forget Sears does not believe in training. 

 

Link to comment
Richard Wood

Maybe he misses Mr. Appliance......or they miss him too much lol! 

Link to comment
PDuff

Well Done, Sir.  Should be a good fit, the wisdom of MST and the philosophy of Mr. Appliance.

I should also add that during the last two factory training sessions of a major manufacturer, the trainer made most honorable mention of Master Samurai and Appliantology.  You just might be getting another call, Brother.

  • Like 1
Link to comment
  • Team Samurai
Samurai Appliance Repair Man

Samurai Appliance Repair Man

Posted

  • Team Samurai

Domo, mah bruvahs! 

No worries about forgetting mah homies-- loyalty and community are foundational concepts in the Samurai's Bushido. 

14 hours ago, PDuff said:

wisdom of MST and the philosophy of Mr. Appliance

You put your finger right on the reason for this strategic alliance. The combination of the Mr. Appliance business system and the Master Samurai Tech training will give franchisees a big competitive advantage. 

My independent servicer brethren (which I am also) can gain a similar competitive advantage by:

1. Getting foundational technical skills at the Master Samurai Tech Academy

2. Going to flat rate pricing, such as the Blue Book

3. Adopting Shoshin- an attitude of continuous learning and being open to new information. Attending regional and national training events, such as ASTI, is a great way to do this. 

4. Active participation here at Appliantology-- attending the webinars and helping others. I learn lots of new stuff every day by reading posts and answering questions here!

  • Like 1
Link to comment
Thirstytech

Congratulations! This will put the Samurai brand on the radar of many previously unenlightened technicians.

Beer is for closers! :cheers:

  • Like 1
Link to comment
DurhamAppliance

DurhamAppliance

Posted (edited)

On 2/19/2016 at 7:47 AM, Samurai Appliance Repair Man said:

Domo, mah bruvahs! 

No worries about forgetting mah homies-- loyalty and community are foundational concepts in the Samurai's Bushido. 

You put your finger right on the reason for this strategic alliance. The combination of the Mr. Appliance business system and the Master Samurai Tech training will give franchisees a big competitive advantage. 

My independent servicer brethren (which I am also) can gain a similar competitive advantage by:

1. Getting foundational technical skills at the Master Samurai Tech Academy

2. Going to flat rate pricing, such as the Blue Book

3. Adopting Shoshin- an attitude of continuous learning and being open to new information. Attending regional and national training events, such as ASTI, is a great way to do this. 

4. Active participation here at Appliantology-- attending the webinars and helping others. I learn lots of new stuff every day by reading posts and answering questions here!

This is why training them,  who some may erroneously  see as helping the competition,  doesn't bother me  'cause I continue to learn,  continue to get better and thus will continue to kick Mr.  Appliances'  collective butts all across my service area... lol.   But  boy are they lucky to have such a great resource! 

Edited by DurhamAppliance
  • Like 2
Link to comment
×
×
  • Create New...