Samsung RF28H Refrigerator Service Pointer: Freezer drawer gasket not sealing completely at the top left corner

Service Pointer

ASC20140910001 Service Pointer

RF28HDEDBSR/AA / RF28HDEDTSR/AA / RF28HFEDBBC/AA / RF28HFEDBSR/AA / RF28HFEDBWW/AA / RF28HFEDTBC/AA / RF28HFEDTSR/AA / RF28HFEDTWW/AA / RF28HFPDBSR/AA / RF28HMEDBBC/AA / RF28HMEDBSR/AA / RF28HMEDBWW/AA / RF28HMELBSR/AA

Subject: Freezer drawer gasket not sealing completely at the top left corner.

Symptom: Condensation and frost forms at the top of the freezer due to a gap between the freezer door gasket and the cabinet.

Root Cause: The right rear wall of the freezer compartment is bowed out approximately 8.8mm.

The upper freezer tray rail hits the bowed area, preventing the drawer from closing properly.