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  • Upcoming Events

    • Appliantology Live Dojo, Saturday, 6/28/2025 @10 AM ET
      28 June 2025 02:00 PM Until 03:00 PM
      0  
      All are invited to join in the conversation for all things Appliantological: bidness, customers, tools, troubleshooting, flavorite brewski, whatever. Webcams and microphones are open and live!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, June 28 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

The Dojo

Shop talk for appliance techs: Bidness Skool, Tool Box, War Stories, whatever.

8,112 topics in this forum

  1. Customer self-scheduling software

    By Dr. Phil,
    • 4 replies
    • 91 views
    • AndrewJ
    • AndrewJ

  2. Customer service

    By bkane,
    • 4 replies
    • 67 views
    • Terry Carmen
    • Terry Carmen

  3. Customer smelled smoke from gas dryer. Black burn mark inside. What do I do?

    By JulianFarley,
    • 11 replies
    • 93 views
    • Denver Todd
    • Denver Todd

  4. Customer states

    By J5*,
    • 15 replies
    • 200 views
    • J5*
    • J5*

  5. Customer Suing LG and Wants My Help

    By NHTech,
    • 6 replies
    • 74 views
    • THRAMICH
    • THRAMICH

  6. Customer Support Solution

    By NC Appliances,   
    • 0 replies
    • 59 views
    • NC Appliances
    • NC Appliances

  7. Customer support training

    By Fomocosho,
    • 2 replies
    • 41 views
    • Fomocosho
    • Fomocosho

  8. customer threatened to report me to state board 1 2

    By QualityMike,
    • 49 replies
    • 727 views
    • LI-NY Tech
    • LI-NY Tech

  9. Customer who retains your tool

    By kokomo,
    • 4 replies
    • 117 views
    • David Jero
    • David Jero

  10. Customer wrote bad check, no response to my messages or calls 1 2

    By Osayi,
    • 41 replies
    • 481 views
    • THRAMICH
    • THRAMICH

  11. Customer: " Its all fridge"

    By kokomo,
    • 21 replies
    • 246 views
    • AccApp
    • AccApp

  12. Customer: "tried to replace hidden baking element but cannot put it back together. Should be a quick fix." 1 2

    By Terry Carmen,
    • 25 replies
    • 338 views
    • clevsv
    • clevsv

  13. Customer's annoying dogs

    By Scottthewolf,
    • 17 replies
    • 1.6k views
    • Scottthewolf
    • Scottthewolf

  14. Customers "great" idea

    By Thirstytech,
    • 12 replies
    • 830 views
    • J5*
    • J5*

  15. Customers and "other" service companies.

    By KurbyMstr,
    • 6 replies
    • 72 views
    • PDuff
    • PDuff

  16. Customers and Dishwashers

    By rbmappltech,
    • 5 replies
    • 120 views
    • johntech
    • johntech

  17. Customers and Wait Times to Get Service

    By AQAppliances,
    • 15 replies
    • 222 views
    • Refrigerator Man
    • Refrigerator Man

  18. Customers calling in with noisy frontloaders

    By AQAppliances,
    • 20 replies
    • 223 views
    • Scottthewolf
    • Scottthewolf

  19. Customers not home 1 2

    By bkane,
    • 28 replies
    • 384 views
    • Scottthewolf
    • Scottthewolf

  20. Customers smoking in their house

    By AQAppliances,
    • 13 replies
    • 191 views
    • coolhandluke
    • coolhandluke

  21. Customers that "provide their own parts"

    By mickey1515,
    • 7 replies
    • 99 views
    • mickey1515
    • mickey1515

  22. Customers that won’t stop talking

    By AQAppliances,
    • 8 replies
    • 124 views
    • Terry Carmen
    • Terry Carmen

  23. Customers tripping over your tools?

    By JulianFarley,
    • 7 replies
    • 140 views
    • Patrick.j
    • Patrick.j

  24. Customers trying to match part prices

    By ServiceTech_Daniel,
    • 13 replies
    • 139 views
    • Osayi
    • Osayi

  25. Customers who forgot what you did and loose invoices

    By Scottthewolf,
    • 7 replies
    • 559 views
    • Scottthewolf
    • Scottthewolf
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