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Found 5 results

  1. In this epic episode: - Wrap up of the 2018 Annual Service Training Institute (ASTI) held in St. Petersburg, FL - Technical and business training at the ASTI - Travel tips to avoid getting sick - Fun facts to know and tell about how social media manipulates you and gives you brain damage You can subscribe to the podcast and just listen to the audio portion here.
  2. In this special episode, we explore the question of size of the Samurai's ego. Turns out that it's so massive that we needed a whole episode devoted to it. Yes, size does matter! Also: - Upcoming ASTI in St. Petersburg - Tech training challenges - Three stumbling blocks to becoming a better tech - What makes Appliantology so great? - MST Alumnus program Subscribe to the podcast here.
  3. Samurai Appliance Repair Man

    Master Samurai Tech Radio

    From the album: Master Samurai Tech

    Subscribe our podcast on iTunes and other venues and/or listen to past episodes at http://mstradio.com
  4. Samurai Appliance Repair Man

    Master Samurai Tech Radio Episode 17

    Special 4th of July episode: - Industry News: Haeir buys GE Appliances; new Wolf induction cooktop; Italian appliance manufacturer, SMEG, gaining market share - Firing your customer; identifying and harpooning "land sharks." Link to article discussed in the vodcast: https://www.groovehq.com/support/how-to-fire-a-bad-customer - Current thinking on responding to negative reviews - Dealing with unreasonable customers - Master Samurai Tech news Subscribe to the podcast on iTunes or Android and listen to past episodes at http://mstradio.com Subscribe to our newsletter at http://mst.buzz http://mastersamuraitech.com http://appliantology.org
  5. Samurai Appliance Repair Man

    Master Samurai Tech Radio Episode 16

    Watch and weep.
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