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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

Hey all, 

HVAC tech here, usually I can troubleshoot stuff like this but I'm super stumped at the moment. 

I have a Maytag washer (Model MHW5630HW2) that will stall mid-cycle sometimes. 

The only three modes we use on a regular basis are the "Quick Wash" (most commonly used), "Normal Wash", and "Clean Washer".

When we run Quick Wash, most of the time it will run just fine, sometimes it'll freeze/stall part-way through the cycle and the only way to fix is flip the breaker off-on then it'll do a quick drain cycle & then unlock the door. 

If we run the "Clean Washer" cycle, the timer stalls around 1:20 and then doesn't move at all. It does this every time we try this cycle. 

I've never noticed the Normal Wash cycle do this, however I don't use it often so not sure if it stalls on that as well. 

There are no error codes or other indication of issues with the washer beside this. However, if we've noticed it's stalled, and then we press any button on the HMI, it'll show "PF". 

I've tried the following repairs to no avail: 

- Changing HMI and ACU (original HMI had a large scratch through the buttons)

- Changing Water Fill Sensor 

- Verified all wiring is secure and no broken/stripped wire insulation

- Cleaned water valve inlet filters 

One thing to note is that the new ACUs LED blinks really fast when power is applied, then slows to a slow flash. The tech manual I found says that if this happens, the ACU is bad - but I find that hard to believe as it's brand new :( 

Short of buying a new washer, what else could be the issue? What am I missing? 

Any help would be very much appreciated :) 

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  • dfphoto

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  • Zachezen

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Posted (edited)

broken wire lid lock error or board because you have a lot of DC voltage sensors and such

Check every wire apply voltage to see continuity can give errors when voltage is applied... try diagnostic mode because if you cannot get into it that means you need a board.

Edited by dfphoto

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