tech1911 Posted May 5, 2011 Share Posted May 5, 2011 I am trying to find a service manual for a danby wine cooler model # DWC2121BLS. didn't see any danby at all in the service manual stash. thanks Link to comment Share on other sites More sharing options...
Team Samurai Samurai Appliance Repair Man Posted May 5, 2011 Team Samurai Share Posted May 5, 2011 I don't have any service info on Danby's-- they're kind of an odd duck for service and for getting parts. I do have a toll-free number for them and I've heard their tech support is pretty helpful: 1-800-263-2629. Link to comment Share on other sites More sharing options...
RegUS_PatOff Posted May 5, 2011 Share Posted May 5, 2011 parts list and diagrams at sears...but part numbers N/A and don't cross to anything else .. Link to comment Share on other sites More sharing options...
certified tech group 51 Posted May 5, 2011 Share Posted May 5, 2011 This cannot be the same danby that I called ...The staff would not give me the time of day, would not connect me to the tech. line ( She said they do not have a tech. line ) ...I just needed a service manual for a wine cooler ( do not have the model number now. Two section unit )... I asked where do their techs. get their service manuals from, She said that she does not know, they just get them.......Thanks for the help, lady.. Link to comment Share on other sites More sharing options...
Team Samurai Samurai Appliance Repair Man Posted May 5, 2011 Team Samurai Share Posted May 5, 2011 Dayyam! Sounds like a ClusterF**k over there! I've never had the "pleasure" of dealing with them myself but I heard from another tech that he got some good help from a guy named "Dave" in the tech department. I guess it's a small crew over there. Link to comment Share on other sites More sharing options...
tech1911 Posted May 5, 2011 Author Share Posted May 5, 2011 I have had the same experience as certified tech group 51 with danby in the past, so I didn't bother wasting my time with them. Companies like that ( and whirlpool) are gonna force me to raise my rates to pay for theropy from dealing with them. This unit is a two section unit, and doesnt even have a tech sheet with it. thanks for the info. Link to comment Share on other sites More sharing options...
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