GE Profile Fridge PFSS6PKXCSS Water Dispensor Not Working

[edmac786]

The water dispenser on my door stopped working. Filter is good and water line is not frozen and I have water going to the fridge. Any ideas?

[DurhamAppliance]

Is water entering and  leaving the valve when energized? 

How did you check to determine whether your line was frozen? 

Is ice being made? 

Edited March 13, 2016 by DurhamAppliance

[edmac786]

Regarding the water leaving the valve I did not check that. Where is it located? I ran a strand of wire from the dispenser up to the door hinge and disconnected the water line at the door hinge and ran the wire into the fridge section of tubing.  

[edmac786]

Yes ice is being made

[DurhamAppliance]

water valve is in the machine compartment behind the fridge.... follow the water lines

Part number: AP4509950

 

and if you do find a problem with the valve,  I highly suggest you get the less expensive Samsung branded valve because GE must have lost their damn minds! Part number: AP4511357

Edited January 31, 2016 by DurhamAppliance

[DurhamAppliance]

After the valve... next check for a frozen water reservoir and/or failed reservoir heater 

[edmac786]

I have yet to get to replacing the valve and now the ice maker is not working. Should I still attempt to change the valve first?

[16345Ed]

Disconnect dispenser outlet water line from valve. Place valve in bucket. Energize dispenser and see if water comes out. If not then replace valve. If water comes out you have a different problem in your dispenser.  

 

[Chat_in_FL]

On 2/29/2016 at 8:26 AM, edmac786 said:

I have yet to get to replacing the valve and now the ice maker is not working. Should I still attempt to change the valve first?

 

Sounds like stuck check valve in water filter head, common.

Part number: WR17X12512

Edited March 13, 2016 by Chat_in_RI

[16345Ed]

5 minutes ago, Chat_in_RI said:

 

Sounds like stuck check valve in water filter head, common.

Part number: WR17X12512

You would replace this before the valve has been tested? Should we not ensure water is getting to the filter?

[Chat_in_FL]

Of course you can check the valve, just pointing this out because it hadn't previously been mentioned as a possible cure for the symptoms given.

[BradE]

I would check the reservoir,  probably frozen. Heater has quit working.  Either board or heater.