I Fixed My Amana NFW7200TW Front Load Washer

[David Tietje]

I just got done fixing my Amana NFW7200TW Front Load Washer, and seen as how I used this forum quite a bit while doing so, I figured I'd post my story, maybe help someone else out going through the same issues.

My washer was in the middle of a cycle when it stopped, beeped a few times, then flashed the door lock error code (d5). The door was stuck locked and wouldn't respond to any buttons, so after some searching, I located the manual door release beneath the door lock mechanism inside the washer. I was able to get the clothes out, but there was a puddle of water in the washer and it still wouldn't respond to any buttons, so I ordered a new lock ($30 on eBay). 

I installed the door lock mechanism when it arrived, and it locked and unlocked perfectly. However, when I attempted to start a cycle, the door would lock after about two minutes, then nothing else would happen. All the lights were on and no error codes flashed, it just wouldn't begin the cycle. I did some research and found out how to put it in Diagnostic Mode, at which point I found the error codes 01 and 22, both of which point to a drain pump malfunction.

After removing the back plate and locating the drain pump, I removed both hoses and checked for any obstructions. There were none and the blades spun freely, so I moved on to testing voltage. Using my volt meter, I tested the incoming power which read 120V. I then tested the pumps continuity and found there was none. 

After pulling the pump out and taking it apart, I located the problem; a wire had burnt in half just before the fuse near the motor windings. Instead of buying a new pump ($50), I soldered the wire back together. Then I put everything back together, ran it through a quick wash cycle, and everything worked perfectly. 

So that's my story, if you guys have any questions or problems locating anything I've talked about, feel free to ask. Good luck!