Whirlpool Dishwasher Heating Element Issue

[bpiner]

I recently purchased a house, and the previous owners left the dishwasher behind (Whirlpool Gold Series: WDT720PADM).  I was told that the heating element need to be replaced, but otherwise the dishwasher was in good shape.  Upon inspection, the heating element had completely cracked, so we ordered a replacement from Amazon for around $30.00.  When the replacement came, I followed the instructions on how to remove the old heating element and replace it, and everything seemed to go smoothly, only now, after running a wash, it's clear that the new heating element isn't heating.  I came to this conclusion after putting some dishwasher washing product in the lower basket which has a wax seal that melts during the cycle when the temperature reaches a certain point. I ran a hi-temp cycle and when I checked on it this morning, the wax never melted and the cleaning solution was still in the bottle.  

I don't think I installed the heating element incorrectly, and I'm at a loss as to what else I can do to try and fix this without having to call an expensive repairman.  

Any thoughts?

 

 

[lvasquez11]

Part number: WP661566

Unit has a safety thermostat that could be open. 

Look for your tech sheet located behind kick plate - run diagnostics - do voltage checks at heater 

report back fault codes