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    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   11/07/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Son of Samurai

      [Webinar] Appliantology Workshop   11/09/2017

      Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, Team Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed.   
Samurai Appliance Repair Man

Sharing Manufacturer Technical Literature with DIYers here at Appliantology

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Samurai Appliance Repair Man

Had a good question via private message from a member asking about sharing manufacturer technical literature (tech sheets, bulletins, service manuals, etc) with DIYers here at Appliantology. I thought it was a good question that other members here at Appliantology may be wondering about so I'm posting it here in the forums. I've withheld the member's name for privacy reasons:

Quote

 

What is the policy on sharing info with unpaid visitors?  

Can we share service pointers?

For manuals are they to be advised of paid service?

 

The mission of Appliantology is to support professional appliance repair technicians and provide a venue for continuing education in the art and craft of appliance repair. I encourage all technician members here at Appliantology to place a priority on helping other technician members here at the site over helping DIYers.

Appliantology is not focused on supporting the DIY community. The fact that there are DIY help forums here at Appliantology at all is merely a vestigial function of its long history. 

Philosophically, technical documents should never be shared in topics posted in the DIYer Appliance Repair Forums. Technical documents are for professional appliance repair servicers-- those who get paid to fix other people's appliances. It's fine to give DIYers simple repair tips but they are not entitled to inside technical docs which are intended only for qualified technicians (per manufacturer's own statements on these documents).

Nor should DIYers be told about free manufacturer sites to access and download tech sheets and service manuals. The reason for this is that the manufacturers set these sites up as a convenience to the tech community. Their server managers will see this increase in traffic, follow the referring URLs back to DIY topics here at Appliantology and then change the passwords or install a  password gate, install a pay gate or, worst case, simply take the site down to protect themselves from legal liability. (Manufacturers are sued all the time by DIYers who attempt to repair their appliance using an (illegally gotten) technical document who then end of inflicting more damage on the appliance or hurting themselves.)  Then we as techs are all screwed and deprived of an important information resource we need to do our jobs. It is of no benefit to anyone in the appliance repair trade to share these documents and sites with DIYers.

I'd like to point out that all of the Professional Appliance Technician Forums are open only to tech members here at Appliantology. Free members, lurkers, even search engine spiders CANNOT see the contents of topics posted in any forum in this section of the site. So it's perfectly fine to post any technical attachments and manufacturer links there.

Site philosophical and mission reasons aside, there are practical limitations to sharing technical documents with DIYers. Free members (Grasshoppers) may not download topic attachments or files in the Downloads section. Nor may they use the private message system.

If you have any questions about this, please post them here or contact me via PM. If you are a tech member here at Appliantology and disagree with this policy, then I invite you to seek out other forums focused on helping DIYers. For others, I thank you for your participation and for being part of the Internet's largest online appliance tech support and continuing education community.

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tpoindexter

They can get alot of good free help just joining. But, to get the manuals they need to be a paying member to help support the site.

I thought it's always been that way though.

Edited by tpoindexter

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Hiroshi

I sometimes post up diagrams, knowing the Grasshoppahs cannot look at them, for the benefit of other techs that may be cruising through... 

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Samurai Appliance Repair Man

Perfectly fine, mah bruvah. Carry on! 

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Samurai Appliance Repair Man
12 minutes ago, tpoindexter said:

But, to get the manuals they need to be a paying member to help support the site.

I thought it's always been that way though.

Yessir, it has. Just wanted to clearly state that in one place. Thanks for posting that. 

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Scottthewolf

Thanks, now I know why my post got deleted.  Sorry about that.

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Samurai Appliance Repair Man
2 minutes ago, Scottthewolf said:

Thanks, now I know why my post got deleted.  Sorry about that.

A well-intentioned mistake. No worries. 

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