Washer does not agitate Whirpool LSW9750PW3

[john m]

Hello, have noticed that my whirpool washer does not agitate during the wash cycle. It sounds like the motor is spinning but if you lift the cover, you can see the center post agitator is barely moving. Have also noticed that on each spin cycle ( to evacuate water and rise cloths ) the tub does not spin. On this symptom, after opening and closing the door, it sound like a relay or contact engages as the tub will spin after the cover closes. Help?

 

thanks in advance,

John

[16345Ed]

Agitator dog ears likely worn. 

Part number: 285751

 

The lid switch clicks off and on as you open and close lid. 

Its designed not to spin with lid open. 

[john m]

Correct and I do believe that I have 2 different issues.

re Agitator not working, do you believe that above part is likely the culprit? (its a tight space and if I open the back, I intend to have the parts first.....)

re the second issue, yes it definitely stops with the door open. I find that when in the 'water evacuation/SPIN rinse cycle' the washer 'sounds' like its spinning but only engages the cycle after the cover opens and is closed. By the way, when in the spin cycle and the tub is not spinning, the cycle still drains the water. Its just that the tub will not spin unless the above occurs.

 

Thanks again,

john

[16345Ed]

Aha

 

no agitate and no spin

 

motor coupling is likely culprit 

Part number: 285753A

 

 

[Budget Appliance Repair]

And you DON'T go in from the back on this model - the cabinet comes off and all is done from the front.

Do some YouTube searches and educate yourself on how to remove the cabinet before you start removing all the screws on the back and have everything falling apart and a lot more work for yourself.

[john m]

Thank you 16345Ed      ,

As I said, I do have 2 issues with the washer. The agitation issue was fixed with new agitator dog ears ( the old ones were worn smooth).

After installation and test run, I still have the 2nd issue with the spin cycle not engaging the tub. It sounds like its spinning but is not. Only after opening and closing the cover does the tub start to spin. Based on this, do you still feel its the motor coupling?

 

thanks,

john

[16345Ed]

4 hours ago, john m said:

Thank you 16345Ed      ,

As I said, I do have 2 issues with the washer. The agitation issue was fixed with new agitator dog ears ( the old ones were worn smooth).

After installation and test run, I still have the 2nd issue with the spin cycle not engaging the tub. It sounds like its spinning but is not. Only after opening and closing the cover does the tub start to spin. Based on this, do you still feel its the motor coupling?

 

thanks,

john

It almost sounds like lid switch works sometimes and sometimes it doesn't. Which I have seen before.

If it agitates the motor coupling should be ok. 

[Budget Appliance Repair]

Sounds to me like what is being described is when the timer isn't pausing after the 2 minute drain cycle to release the neutral latch in the transmission.  Opening the lid when the motor is running and pump is draining water out but tub isn't spinning simulates the pause that the timer should do after the 2 minute drain period at the beginning of each spin cycle.

Be sure you aren't just being impatient when watching it.  Put it into a 10 minute wash cycle and let it agitate and go into drain and spin cycle on it's own, (the 10 minutes running is to make sure the transmission oil is warmed up).

As soon as it goes into the drain cycle just before it should be spinning, time it with a watch.  After 2 minutes wait  another minute just to make sure and if still running but not spinning open the lid and close it.  If it starts spinning you can be confident that the timer needs replaced because there is a set of points welded together so that when it hits that short pause area the motor just keeps running so it can't release the neutral latch and never spins if left to itself.

[Hiroshi]

I have had some fun times trying to explain to a customer that their "pause is broken."

Watch it cycle with no interference and it should pause on it's own, at which point you will hear the solid "clunk" of it shifting into spin from "neutral drain."

On 3/12/2017 at 7:09 AM, Budget Appliance Repair said:

Be sure you aren't just being impatient when watching it.

100% good advice.

Part number: WP8557301