Jump to content
LIMITED TIME OFFER: Get up to $100 off tuition for Master Samurai Tech courses through November 30th ×
Click here to check out our on-demand appliance repair training webinars.

FAQs | Repair Videos | Academy | Newsletter | Contact


DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase.
  • Upcoming Events

    • 07 December 2024 03:00 PM Until 04:00 PM
      0  
      All Appliantology tech members are invited to join in the conversation for all things Appliantological: bidness, customers, tools, troubleshooting, flavorite brewski, whatever. Webcams and microphones are open and live!
      This event is also a great time for any students at Master Samurai Tech to bring any and all questions about the coursework. We're happy to walk through any concepts you're having trouble with. Think of it like office hours with your teachers. 
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is only available to tech members at Appliantology.
      When: Saturday, December 7 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to go to the forum topic with the registration link. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it.  And check out past workshops here: https://appliantology.org/announcement/33-webinar-recordings-index-page/

Washer Drum Loose - LG WM3770HWA


Recommended Posts

owenmerrick
Posted

I have an LG front load washer, bought new in 2016.

The entire drum assembly is loose and banging around.  The machine works and cleans clothes, but bangs loudly with even a small load.

After removing the front cover, I can see that there is damage to plastic (counterweight) pieces in front of the drum from banging into the back of the door hinge.  One of the large lag-screw bolts was loose inside the washer.

The drum spins freely, the bearing seem fine.  I have seen references to issues with the drum spider, but I don't feel any play when spinning the drum inside the assembly.  

My issue seems more like an issue with the travel in the overall assembly.  Where should I be looking to understand what's going on?

owenmerrick
Posted

Here's an image of the damage from behind the door hinge.

Rendered-Image.jpg

Posted

Its possible that your dampeners are worn or broken allowing for way too much travel during rotation. There should be 4, 2 in the front and 2 in the back. Check these for wear or damage since you have the front off already.

owenmerrick
Posted

Well, I took out the dampers and couldn't see anything wrong with them.  I already ordered new dampeners, so I'll have to decide whether to switch them out or return them. Last night I put the weight back on, tightened the bolts, and am optimistic it's fixed.  Other than trying it out, is there any way to test the dampers?  This just seems like an odd issue to have - the weight detaching from the drum without any other problems.  

Posted (edited)

The tub weight bolts were...according to LG...overtightened during manufacturing...causing the weight...in some cases...to fall off.

Solution..

Replace the front tub cover.

 

Edited by john63
  • Like 2

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...