Maytag washer won't fill

[ghb624]

When we try to start a wash cycle it seems to get ready for the fill but then no water is dispensed. We can fill it with a hose and then it will run, seems to do the rest of the cycle normally. Any ideas? Thanks, Jerry

[Scottekarate]

When the washer calls for water, you'll hear the solenoid "water valve" making an audible buzz. If you hear that buzz and have no water or very little water entering the washer and you know that your water supply is turned on, replace the water valve. An easy way to make sure the supply is on is to disconnect the hose from the rear of the washer, point it into a sink or the wash tub and turn it on.

[Rob Fowler]

Depending on the model there can be several reasons for this to occur if it is not the water valve. If you provide a model number we may be able to give you additional information. 

[ghb624]

It's model MVWB765FW1.

Thanks much.

[Rob Fowler]

Ok now that you have provided a model number I can tell you that you should run the diagnostic test before installing any parts. The tech sheet should be inside the washer on the front wall. You can sometimes reach it from underneath or remove the top. This will tell you how to identify error codes which will help you identify the problem. 

[ghb624]

Can the water valve be tested with a multimeter?

[Rob Fowler]

Yes to a point. The real issue is that this unit is controlled by a computer and will not start filling the unit if certain parameters are not met. This is why it is best to use the built in diagnostic first then once you narrow down the issue you will check parts with a meter. The tech sheet will tell what value to look for also.

[MrApplianceMatt]

23 minutes ago, ghb624 said:

Can the water valve be tested with a multimeter?

There may be a resistance measurement in the tech sheet that will let you ohm out the solenoid, but you can check for power when it's supposed to be filling. if there is power but no fill, I would replace the valve.

[darren412]

Get the tech sheet like rob said . run the manual diagnostic test and see if the cold and hot test will work for each valve. If one or both do not work and let the correct selection of water in for the test sequence,  then I would look into the mixing valve for the washers house plumbing as possibly being your issue like scottkarate mentioned.Those hot and cold mixing valves do not have a good record for reliability in my opinion.  Leave one hose on and disconect the other off the washer and put it into a 5 gallon bucket then turn on the valve. if hot or cold wter gushes out for the hose selected then re install that hose to the washer and repeat the process with the other hose.

 

[jamesmartin248]

Most Frequent Causes for Washer fills slowly or will not fill at all. The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly.

[Denver Todd]

This is an old thread, but on this type of problem be sure to consider technical service pointer W11367903, pressure dome port blockage/obstruction.