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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

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Posted

I think 162D6295G022 is the model number. I found it underneath a panel in the top of the fridge compartment.

I am pretty sure the issue is a defrost problem. I think the heaters are OOS (high) in resistance (I don't know the spec, but they are very oxidized and discolored) and not heating up enough to fully thaw the coils. The timer seems to be working and when I manually turn to defrost position, heaters turn on, but the mid section barely glows if at all.

I am having a hard time finding replacement heaters; its the type that has a lower heater, mid heater and upper thermostat all on the same circuit.

I bought a replacement heater PN: WR51x442 but its not wide enough to fit the mounting holes; the mounting holes on the replacement are spaced at 6-5/8". The original that I pulled out have mounting holes spaced at 9-1/2". The quartz tube on the replacement is about 7-3/4" and on the original is spaced about 10-1/4".

Can anybody recommend the correct replacement PN and source? I'd prefer Amazon, but will take what I can get.

Thanks in advance

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