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How to retrieve the error codes and enter diagnostic mode in a Whirlpool Duet Sport - Kenmore front load washer

Samurai Appliance Repair Man


If your washer stops mid-wash or starts flashing an error code or won't start at all, the first thing you'll want to do is retrieve any error codes that may be stored in the control module. This can give you a clue on where to start hunting for the problem. Grand Master Reg has posted the procedure for entering service mode in your washer so you can read any stored error codes and run the built-in diagnostic program:

Starting Service History Mode & Diagnostic

NOTE: The washer must be empty and the control must be in the OFF state

before pressing the touch-pad sequence to start the test.

1. Close the door.

2. Select any one key (except STOP) and follow the steps below,

using the same key (remember the key):

Press/hold 4 seconds

➔ Release for 4 seconds

➔ Press/hold 4 seconds

➔ Release for 4 seconds

➔ Press/hold 4 seconds

3. Upon release, all console LED lights will turn on for 5 seconds.

4. If there are any failure codes, all cycle LED lights will flash

and the appropriate Status LEDs will turn on.

The Estimated Time Remaining display will display failure code (if available).

NOTES: This program recalls the most recent failure code first.

■ Press the same key to advance to the next failure code.

(If the console doesn’t change then the same failure code was stored multiple times.)

■ If there aren’t any more failure codes all the lights on the console will turn on for 5 seconds.

■ Next the washer begins the Diagnostic Test.

■ To cancel out of service mode press STOP.

(This exits you out of the program.)

Source: Kenmore Front Loader Flashing Lights Mod#110.46462501