Even in diagnostic mode this models control will happily point toward a problem with the safety float or switch which may not be the problem. Try resetting the control using the following two steps:
1) With the door closed and the dishwasher turned on, press and hold the Start button for 5 seconds. If your model has a display it should show "01" of "00". Press the On/Off button (turning the dishwasher off) and the control should be reset.
2) If step one didn't work, remove the toe kick and disconnect the drain pump wire harness from the drain pump. Make sure the connector isn't touching anything, tape it if necessary. With the door closed, press the On/Off button turning the dishwasher on. You should hear the control turn on and the relays click on and off. Wait about 30 seconds with the power on, then press the On/Off button to turn the dishwasher off. With the power off, reconnect the drain pump harness and reinstall toe kick. With the door closed, press the On/Off button to turn dishwasher on. The control should be reset.
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Webinar Recordings Index Page 10/03/2017On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever. Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length 1:09:09) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
Master Samurai Tech Radio Episode 21 – Battle of the Titans: Samsung, Whirlpool, Kenmore, and Amazon 10/11/2017In this episode: Industry News: Employment numbers for the appliance repair industry Whirlpool lawsuit against Samsung because Samsung is kicking Whirlpool's corporate *ss on front load washers Samsung opening a new, state-of-the-art $380 million manufacturing facility in South Carolina Kenmore appliances on Amazon Appliantology monthly workshops: https://appliantology.org/calendar/event/822-webinar-appliantology-workshop-using-appliantology-as-your-indispensable-appliance-repair-information-tool/ Refrigerator sealed system repairs: what you really need to know https://appliantology.org/blogs/entry/999-sealed-system-repairs-the-mystique-the-reality/ Top Kendo Master at Appliantology each month wins $100! https://appliantology.org/blogs/entry/1000-the-top-kendo-master-each-month-wins-100/ Oven and Range repair training course- just in time for cooking season https://mastersamuraitech.com/appliance-repair-courses/oven-range-repair/ You can listen to just the audio portion by subscribing to the podcast here.