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      Webinar Recordings Index Page   11/07/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
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      [Webinar] Appliantology Workshop   11/09/2017

      Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, Team Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed.   

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Learn Samurai's Secret that Stops the Stink in Your Front-Load Washer

Samurai Appliance Repair Man

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One of the most common complaints I hear people make about front-load washers is about odor: stinky basket, stinky door gasket, stinky towels, stinky underwear... okay, I'll stop there.

In almost every case, when I see (smell) this problem on service calls, they all invariably have the same cause: incorrect detergent usage, either too much or the wrong kind.

For front-load washers (and HE top-loaders), you should only be using HE detergent.

And, no, using less of the regular stuff is not the same thing because washing clothes in a low water environment requires a special chemistry, which is what the HE detergents are engineered to do. I don't understand why someone would spend over $1,000 for a front-load washer and then try to shave shekels buying cheap detergent. That's what we call penny-wise and dollar-dumb.

I'll hear some Appliantologists say that you should only use powdered detergent, sometimes they'll even recommend a specific brand, like Tide. This is well-meaning but misguided misinformation. Using powdered or liquid HE detergent is not the issue because the chemistry is the same. What does matter is using the correct amount of HE detergent for your water hardness quality. The general guidelines are:

HE detergent: 2 tablespoons

HEx2 (double concentrated): 1 tablespoon

HEx3: 1 teaspoon

Unless you know for a fact that you have very hard water where you live (defined as > 10.5 gpg, more details in this post), then the most HE detergent you should ever use, powder or liquid, is 2 tablespoons.

The number one problem that people don't seem to get is that they are using too much detergent, whether powdered or liquid. Even if it is HE, too much will cause odor problems.

FWIW, we've been using liquid HE detergent in our front loaders for the past 15 years and never had even a whiff of an odor or mildew issue. But we have always implemented the 9 odor-beating techniques AND always remove the clothes from the washer as soon as they're done.

It's also important that your detergent is fresh, and if you use powdered, it must be kept completely dry. If the powder gets damp while in storage, it loses most of its punch.

Pop quiz:

Q. What's the biggest single difference between HE and non-HE detergents? Give up?

A. HE detergent has additives specifically designed to suppress sudsing because sudsing interferes with the mechanical action of removing soils from fabrics.

Okay, here's another one:

Q. What do most people like to see when they do laundry?

A. SUDS! Lots and lots of suds. They open the lid or look through the glass and don't see suds, what do they do? Yep: add more detergent until they see suds. Then they wonder why their clothes stink.

Fun Fact to Know and Tell (FFTKAT): Detergent contains most of the necessary ingredients to support microbial life. In other words, it's bug food. What do bacteria do as they grow? Like all life forms, they produce waste products. Sometimes, this is a good thing, like in the case of making beer. But other times, it's a bad thing, like in the case of making stinky laundry.

The detergent manufacturers are partly to blame here, too. They put idiot directions on the label instructing the customer to use too much. Supposedly, the usage instructions are based on a North American average of water hardness. I'm not sure I believe that. The amount they say to use would be appropriate for areas with extreme hard water. For most areas, the amount on the label is three to four times too much and causes all kinds of problems, including odors and the infamous F35/sud error code in Whirlpool steam washers...

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Okay, one more post today and I will quit flooding the board.  A number of stinky front loaders I have worked on have WAY too much drain hose in the standpipe.  Most of the big box installers keep shoving the drain hose down until it looks tidy.  The look on the customer's face when I show them all the gunk on the drain hose is almost worth the service call by itself. 

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Samurai Appliance Repair Man

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Hey, you'd have to post about 1,000 times more than you are to even get anywhere close to "flooding the board" so post as much as you want!

 

Yeah, the old stuffing the stand pipe with the drain hose trick.  Correcting that sloppy drain hose installation is one of the 9 odor beating techniques:  http://appliantology.org/blog/1/entry-629-9-ways-to-beat-odor-problems-in-modern-high-efficiency-front-load-and-top-load-washers/

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