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    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   11/07/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
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      [Webinar] Appliantology Workshop   11/09/2017

      Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, Team Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed.   

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Annual Service Training Institute 2017 in San Diego

Samurai Appliance Repair Man

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Had a great week at the Annual Service Training Institute (ASTI) in San Diego last week! Got to hang out with old friends as well as meet lots of Appliantologists and Master Samurai Tech students in-person for the first time.

For technical training, I focused mostly on high-end appliances since that's about all that's worth fixing these days. Attended some technical training on Sub-Zero, Wolf, Bertazzoni, DCS, and a couple others, and some business courses. 

I also conducted an all-day live training session on troubleshooting using the MST Ten-Step Tango Troubleshooting Procedure. It was an AM and PM session with the PM session a repeat of the AM session. I was surprised by how difficult it was to do! You're standing in front of a crowd of people all day, working through troubleshooting problems, answering questions, talking at volume (large room) all day long. I was pretty wrung out by the end of the day. I have a lot of new-found respect for manufacturer trainers who do this day in and day out as their job. That's a tough way to make a living! 

It was pretty sweet the way I did it though, if I do say so myself. I set up my own wifi network in the room and did the whole training session from my iPad that projected on the screen via my Apple TV. That way, I could zoom in and draw on schematics, just like on the troubleshooting workshop webinars we've been doing here at Appliantology. If you've been to any of the recent webinars, the live training class I did at ASTI was a longer version of those workshops. Professional Appliantologists can watch those webinar recordings here

Here's a short clip of me teaching the troubleshooting class at ASTI. You'll notice some of the guys are looking at their devices. That's because I gave them a link to the schematics I was going over so they could download them and look at them in more detail. Wanna see for yourself? Just go to GetMST.com

I made an album of photos from the ASTI last week that you can check out here: 

If you were at the ASTI and have some photos you'd like to share, please do! You can post 'em here as a comment or start your own photo album in the Gallery

 

 



12 Comments


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Samurai Appliance Repair Man

Posted

Great pic, Trevor. Thanks! 

That was at the Sub-Zero social. Good nibbles and free drinks! 

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Mrs. Samurai

Posted

It was fun to meet you! :)

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Samurai Appliance Repair Man

Posted

Here's the latest MST Radio Podcast video where Mrs. Samurai and I recap the highlights from the ASTI:

 

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Keep up the pod cast. I watch them at nigh or listen to them driving between calls. 

Thank you both

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Samurai Appliance Repair Man

Posted

Thanks, R&D, good to know! 

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electro_doc

Posted

Wish I could go, maybe next year.  Thanks guys for all you do.  It would be a lot harder for me without your support.  You rock!

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Just my "thumbs" up on podcast. I do watch them there is a lot of great info.

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Samurai Appliance Repair Man

Posted

5 hours ago, electro_doc said:

Wish I could go, maybe next year.  Thanks guys for all you do.  It would be a lot harder for me without your support.  You rock!

Domo, electro- hopefully I'll see you at ASTI in Tampa next year! 

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Samurai Appliance Repair Man

Posted

1 hour ago, AARDL said:

Just my "thumbs" up on podcast. I do watch them there is a lot of great info.

Thanks, Dion! We'll keep doing 'em as we have time. Now that ASTI is over, we should be able to do them more frequently. In fact, we already have a topic we're going to talk about in our next podcast: the coming Right to Repair laws and how they'll affect the appliance service industry. Stay tuned!

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Samurai Appliance Repair Man

Posted

From left to right: Mrs. Samurai, Samurai, Nate, Dan, Paul

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