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  • Upcoming Events

    • Appliantology Live Dojo, Saturday, 5/10/2025 @10 AM ET
      10 May 2025 02:00 PM Until 03:00 PM
      1  
      All are invited to join in the conversation for all things Appliantological: bidness, customers, tools, troubleshooting, flavorite brewski, whatever. Webcams and microphones are open and live!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, May10 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

The Dojo

Shop talk for appliance techs: Bidness Skool, Tool Box, War Stories, whatever.

8,053 topics in this forum

  1. Customer Not Paying service Call Charge 1 2

    By darren412,
    • 39 replies
    • 719 views
    • Econo Appliance
    • Econo Appliance

  2. Customer ordering parts post diagnosis

    By kokomo,
    • 11 replies
    • 138 views
    • David C
    • David C

  3. Customer Pricing Complaints 1 2

    By Spannerwrench,
    • 26 replies
    • 642 views
    • AlboGator
    • AlboGator

  4. Customer problem statement

    By bkane,
    • 2 replies
    • 57 views
    • Thirstytech
    • Thirstytech

  5. Customer Receipts

    By Adirondack Bob,
    • 14 replies
    • 177 views
    • Budget Appliance Repair
    • Budget Appliance Repair

  6. Customer refused to pay

    By selfemployed,
    • 15 replies
    • 254 views
    • Bluebird
    • Bluebird

  7. Customer Relations and Soft Skills Training Video

    By Samurai Appliance Repair Man,
    • 3 replies
    • 62 views
    • john63
    • john63

  8. Customer Relations Problem

    By Toranaga,
    • 7 replies
    • 180 views
    • denrayr
    • denrayr

  9. Customer ripped me off today first time...

    By dfphoto,
    • 21 replies
    • 212 views
    • David54
    • David54

  10. Customer self-scheduling software

    By Dr. Phil,
    • 4 replies
    • 91 views
    • AndrewJ
    • AndrewJ

  11. Customer service

    By bkane,
    • 4 replies
    • 67 views
    • Terry Carmen
    • Terry Carmen

  12. Customer smelled smoke from gas dryer. Black burn mark inside. What do I do?

    By JulianFarley,
    • 11 replies
    • 93 views
    • Denver Todd
    • Denver Todd

  13. Customer states

    By J5*,
    • 15 replies
    • 200 views
    • J5*
    • J5*

  14. Customer Suing LG and Wants My Help

    By NHTech,
    • 6 replies
    • 72 views
    • THRAMICH
    • THRAMICH

  15. Customer Support Solution

    By NC Appliances,   
    • 0 replies
    • 59 views
    • NC Appliances
    • NC Appliances

  16. Customer support training

    By Fomocosho,
    • 2 replies
    • 41 views
    • Fomocosho
    • Fomocosho

  17. customer threatened to report me to state board 1 2

    By QualityMike,
    • 49 replies
    • 727 views
    • LI-NY Tech
    • LI-NY Tech

  18. Customer who retains your tool

    By kokomo,
    • 4 replies
    • 117 views
    • David Jero
    • David Jero

  19. Customer wrote bad check, no response to my messages or calls 1 2

    By Osayi,
    • 41 replies
    • 481 views
    • THRAMICH
    • THRAMICH

  20. Customer: " Its all fridge"

    By kokomo,
    • 21 replies
    • 246 views
    • AccApp
    • AccApp

  21. Customer: "tried to replace hidden baking element but cannot put it back together. Should be a quick fix." 1 2

    By Terry Carmen,
    • 25 replies
    • 338 views
    • clevsv
    • clevsv

  22. Customer's annoying dogs

    By Scottthewolf,
    • 17 replies
    • 1.6k views
    • Scottthewolf
    • Scottthewolf

  23. Customers "great" idea

    By Thirstytech,
    • 12 replies
    • 830 views
    • J5*
    • J5*

  24. Customers and "other" service companies.

    By KurbyMstr,
    • 6 replies
    • 72 views
    • PDuff
    • PDuff

  25. Customers and Dishwashers

    By rbmappltech,
    • 5 replies
    • 120 views
    • johntech
    • johntech
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