Search the Community

Hello all, The nuts and bolts: Looking for how to enter test mode on a Samsung DV219AEW/XAA. Can't find it on the web. There are no error codes showing at the moment, but although it lets you input a cycle (and lights up as if it is starting) there is no heat, the drum doesn't spin, and after counting down two minute into the cycle, the timer drops down to 1 minute. I need the entry method to start the diagnostic test, and the error code table, which I know is only in the service manual, but I'm not qualified to be an appliance tech so I can't sign up for a membership. Any assistance is greatly appreciated. The long version: Sometime lurker, this is my first post. Since I may be here more often, I'll go ahead and introduce myself. I'm the wife of a supposed-to-be-retired electrician who is also a do-anything kind of guy. He grew up in the trades and was on job sites since he was around 8 years old, so he's got a lot of experience and, as we privately like to call it, "little known facts of useless information" in his head. Though, of course, they aren't useless at all - he can figure out just about anything. (I'm not bragging - trust me he has his flaws, as do I, LOL- but he really is a very, very talented handy guy, as well as a kick butt electrician.) Although he is primarily an electrician, he is often asked to do other things, and appliance repair comes up relatively often. Usually it's after he's on site for something else, and the customer says, "Hey, I also have xxxx, do you know anything about working on that?" I am what we jokingly call tech support. I scour the web for diagnostic tests, service manuals, and any other info I can find. I've logged countless hours on the web on various electrical and appliance forums looking up problems, solutions, printing out schematics, etc. (You'd be surprised at the level of detail involved with old electrical panels, for example.) With appliances, from research I'm usually able to narrow the problems down, and predict parts needed, though not always, because sometimes it's wiring issues and of course he needs to do that on site. In any case, I'm his right hand on stuff. It's my job to get him the info he needs to start diagnosing, or go one better and point him in the most likely direction, saving him some time. In some cases we do tell the customer to call an actual appliance repair tech, and in rare cases, to not bother repairing, and to buy a replacement. I'm not in a position to do the coursework here, but I love the concept and execution of this site. If my husband were younger, I'm sure he would do the courses, since he already has the electrical knowledge as well as general "how things work" knowledge...but he's actually supposed to be retired, LOL.