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Showing results for tags 'office hours'.
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[Workshop] Using Timer Charts and Schematics to Troubleshoot, Sunday, December 9 @3PM ET
Son of Samurai posted an event in Tech Training
untilWho: All tech members at Appliantology: Professional Appliantologists, Senior Appliantology Fellows, Legacy Techs, and Master Samurai Tech Alumni at Appliantology What: Being able to analyze a schematic and see how a circuit is supposed to function is real work that all goes on inside our heads when we're troubleshooting an electrical problem. Even though customers don't see anything happening when we do this, schematic analysis is the indispensable, high skill part of our job as techs. In this workshop, we're going to use the timing chart and schematic on the tech sheet to troubleshoot a no-agitate problem on an old skool Whirlpool direct drive washer. Even techs who have repaired thousands of these machines can get tripped up on this one and start guessing or, worse, blindly changing parts. By using the timing chart and schematic together, we will determine exactly how the motor circuit is supposed to operate. And if you know how a circuit is supposed to work, you can always determine exactly what's wrong in these simple circuits-- no guesswork, no parts changing. We'll use the Ten Step Tango™ Troubleshooting procedure to develop a troubleshooting strategy and working hypothesis along with specific electrical tests to test our hypothesis. When: Sunday, December 9, 2018, at 3PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. This webinar is open to all Appliantology tech members: Professional Appliantologists, Senior Appliantology Fellows, Master Samurai Tech Alumni, and Legacy Techs. Click the yellow "Going" button above and then fill out the form on this page to request connection details: How: Download the free Join.me app here: https://www.join.me/apps Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk- 3 comments
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[Webinar] Open Q&A, Monday, February 27, 2017, @7 PM ET
Samurai Appliance Repair Man posted an event in Tech Training
untilWho: - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Tech members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Open Q&A. If you have questions about your training at the MST Academy, such as understanding a quiz question or concepts, here's your chance for live help. If you have a specific tech sheet or troubleshooting situation you'd like to talk about, please send me the model number and problem statement in advance so I can have it ready to share on the screen. When: Monday, February 27, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists, Senior Appliantology Fellows, and Legacy Techs- See this topic in the Bidness Skool forum: https://appliantology.org/topic/62095-webinar-open-qa-monday-february-27-2017-7-pm-et/ - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk -
The Master Samurai Tech Ten-Step Tango for Troubleshooting Appliances
Samurai Appliance Repair Man posted a blog entry in Samurai Appliance Repair Man's Blog
Troubleshooting is the big missing skill among appliance techs today. This is the skill that distinguishes parts changing monkeys (PCMs) from Master Samurai Techs. It's the difference between a drunken street brawler making monkey jabs versus a trained MMA fighter making kill shots. PCMs will thrash about wildly, monkey-jabbing at components hoping to get lucky and usually end up getting their asses kicked. Anyone can monkey jab and the sad truth is that this is the dominant practice of the appliance repair trade today. It doesn't have to be that way. Anyone who wants to can learn how to make kill strikes like a Master Samurai Tech. Master Samurai Techs don't rely on luck. They have a plan of attack, a strategy. They deploy precision kill strikes that have been honed in the Dojo-- training at the Master Samurai Tech Academy and in the Office Hours webinars-- and systematically dominate the appliance. Whether you're troubleshooting a simple GE dryer with just a mechanical timer or a Sub-Zero refrigerator with a microcomputer board, multiple sub boards and two different compressor technologies, the troubleshooting procedure is the same. That's the Ten-Step Tango: a structured, disciplined procedure for solving problems. In our Office Hours webinars, we've begun a series of workshops on the Ten-Step Tango, applying it to different troubleshooting scenarios on real-world appliances. We started off by introducing the Ten-Step Tango procedure and then applied it to simple appliances (no control boards, just mechanical controls, like timers). Then, in the next workshop, we kicked it up a notch and troubleshot appliances with multiple control boards, digital communications, hoodoo, voodoo, and all kinda weird stuff. The workshop webinar recordings, along with all the other Office Hours webinar recordings, are available for Professional Appliantologists and Master Samurai Tech Academy students to watch at the links below: Master Samurai Tech Academy Students: http://mastersamuraitech.com/webinar-recordings/ Mr. Appliance® Academy Bundle 1 Students: http://mrappliance.mastersamuraitech.com/appliance-repair-course-support/student-forums/forum/webinar-recordings/ Professional Appliantologists: https://appliantology.org/topic/58003-webinar-recordings-index-page/ The next workshop will be in January 2017 and will be announced here at Appliantology as well as in the MST-Appliantology newsletter.