I have a bosch dishwasher with an e24 error code

[BRUNOJX]

I have a SHE3AR75UC/14 and it is running for about a minute and then it shuts off. I replaced the drain motor. I recorded this video. 

I checked the drain lines and there was not anything. Any ideas? 

 

 

[MatthewF]

E24 is usually indicating slow/no drain in the unit.  In my experience it's more often than not something clogged in the system rather than a bad pump. 

 

Few things to check (usually before replacing the pump).  First, take the hose off the connection under the sink and stick a screwdriver down there to see if anything is stuck.  Second, vacuum out the system.  Start with the hose, then the sump.  Then fill it a bit and see if it drains.  If not, I vacuum it out again, take the silver kick panel off and remove the pump to see if anything is stuck in there.  You can also disconnect the drain hose from the sump and vacuum that out too.  If you have the pump off, make sure it's spinning properly too.  I don't remember the last time I actually had to change a pump though.  It's almost always a clog.  In theory you could have it cleared out and draining in 15 minutes without pulling the unit out of the cabinet! 

 

All that said, that noise sounds like somethings up with the pump.  Did you make sure the pump is for sure the right model?  I know there are a bunch that fit but have slightly different voltages so could possibly act weird.  The pump part number for that unit should be 00611332. 

Edited March 19, 2024 by MatthewF

[Advance1]

Another item to check is the heat pump. The control board runs the heat pump before the drain pump. The heat pump is used to check to see if there is water in the tub. I had a dishwasher getting E24 and there were no issues with it draining but the control board thought there was a draining issue based on the heat pump. 
 

I would be curious if that noise is actually the heat pump. Hard to tell in the video. 
 

Clint