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Samsung has developed something of a reputation in the tech community, and not necessarily the most flattering one. Many consider the brand to be overly-complicated and impossible to troubleshoot, and some refuse to work on these machines at all. But is this attitude really warranted?
All appliances everywhere work on the same principles, and Samsung is no exception. The idea that Korean appliances like Samsung and LG somehow work differently is pure mythology, and this short excerpt from o
Every split-phase motor needs a start device, and split-phase compressors are no exception. There are a variety of start devices out there for compressors, and it's vital for your troubleshooting that you understand how they work. In this short excerpt from a longer webinar recording, the Samurai steps through the differences between relays and PTCs, laying the groundwork for differentiating between these devices in the field.
If you want to learn more about the technology used in modern re
Ever seen a capacitor somewhere in a split-phase motor's circuit and wondered what exactly the point of that thing is? That's what we'll talk about in this blog post.
There are two different types of capacitors in split-phase motor circuits: start capacitors and run capacitors. Each type has a different set of parameters and serves a different purpose. But before we get into these specific types of capacitors, let's take a quick review on capacitors in general.
Capacitors aren't compli
There's more than one way for a 3-way valve sealed system to be configured, and if you want to troubleshoot these machines right, you've gotta know the difference.
In the full webinar recording, the Samurai runs through 3-way valve operation and dual evaporator systems in detail, using Samsung technical documentation for reference. It's not one you're gonna want to miss!
Click here to watch the full webinar -- only available to premium members!
For those of us techs based in the States, it can be easy to think that electricity just "happens to exist" as our familiar 120/240 volt split-phase power. But that's only one of many forms that electrical power can take. It can come in a variety of voltages and phases, all depending on what standard a particular country or region decided upon.
Let's step through the most common of these. There are two that North American techs are likely to encounter: the typical 120/240 volt split-phase t
Many techs are intimidated when it comes to troubleshooting control boards. After all, we're talking about computers here -- computers that just so happen to run appliances. But as complicated as that may sound, control board troubleshooting really boils down to just three things: measuring your inputs, measuring your outputs, and understanding the board's algorithm.
Let's start with inputs. Input just means anything, be it a power supply or some information, that the board receives f
Two of the most common circuit protection devices we'll see on outlets or circuit breakers are AFCIs and GFCIs. But what exactly are these devices, what do they do, and what are the differences between them?
The Samurai answers these questions in this short excerpt from one of the hugely enriching webinar recordings available here at Appliantology. Want to watch the full webinar and learn the whole scoop on these protection devices? Get access to it and 50+ hours of on-demand recordings by
We've all changed countless ignitors in gas ovens, and any tech worth his salt knows that the definitive way to detect a failed ignitor is with a current measurement. But why does low current through the ignitor cause ignition to fail? Where does that current spec come from?
In this short excerpt from one of our many technical webinars, the Samurai explains the mechanism behind how these gas valves work. Not only will it give you a clear idea of the technology behind these common parts, but
We run into water inlet solenoid valves in many different situations -- washers, dishwashers, refrigerators -- so it's important to have a firm grasp on exactly how they work. For example, I just talked with a tech recently who was wondering why low water pressure can cause inlet valves to leak.
It seemed counter-intuitive to him, and he's not wrong. Wouldn't it make more sense for high water pressure to cause leaking? But once you learn exactly how these valves work, it will all make sense
Is there a reason to distinguish ground from neutral when it comes to electrical testing? If you need a reference for a voltage measurement, doesn't ground work just as well as neutral?
Not at all! Ground and neutral are supposed to be two separate things in an AC circuit, and so they can't be used interchangeably. In this short webinar excerpt, the Samurai breaks down what the difference is and why you should only ever use neutral in your AC voltage measurements.
The full version of t
Team Samurai has been training appliance techs at the Master Samurai Tech Academy for over 6 years now, and helping out repairmen on the web for far longer. Mr. Appliance has already used our online training for 4 years to make their techs the best they can be. Now, BrandSource has teamed up with us, too!
BrandSource is a non-profit buying group for independent retailers of furniture, mattresses, electronics, and, of course, appliances. They help the little guys by negotiating better prices
Put simply, diodes are devices that only allow current to flow in one direction. In DC circuits, this means that a diode can either act as a conductor, just as a stretch of wire would, or as an open in the circuit, depending on the configuration. See the examples of DC circuits with diodes below:
That arrowhead-like symbol is the diode. The fat end of the arrow is the positively charged anode, while the narrow end that meets the straight line is the negatively charged cathode.
Fi
Have you ever been robbed of a quick troubleshoot by ghost voltage? How about by an open neutral? Sounds like you need to start using a loading meter for ALL of your AC voltage measurements. Watch the video below to learn why, and find out some things you didn't know about circuits and electrical measurements along the way.
Want to see the full troubleshoot of this dryer, showcasing multiple ingenious voltage test locations that ensure for a fast and accurate diagnosis? Click here to watch
Sometimes, the schematics that manufacturers give us aren't as clear as we would like them to be. Take this refrigerator, for example:
There are a few confusing things going on with this schematic, but we'll start with the part I've circled. What is that rectangle? It's drawn with the same lines as all the wires, and we're seeing connections going directly to it. There's no label anywhere calling it out as a discreet component. Could it be that that rectangle really is a loop of wire
Do you know the most efficient way to troubleshoot this washer motor, or would you go through unnecessary disassembly? Watch this webinar excerpt to find out.
This is just a short excerpt of a webinar that's packed with even more vital info on how to maximize your service call profitability through solid troubleshooting techniques. Click here to watch it now. This and 50+ hours more of awesome webinar recordings are available only to our premium members at Appliantology.
In this short, informative video, the Samurai walks through the steps of the patented Timer Chart Cha-Cha -- a system for reading and applying timer charts to schematics so that you can make sense of what's going on in the circuit. In just 2 minutes, you'll learn the steps of the Cha-Cha which empower you to troubleshoot timer-controlled circuits with ease.
Want to see the Timer Chart Cha-Cha in action and watch how it improves the troubleshooting process? Click here to watch the full webin
Think you know your circuits? How about we put that to the test!
In this excerpt from one of our many illuminating webinar recordings, the Samurai traces out the circuit for a refrigerator evaporator fan. Interestingly, the neutral side of the fan's power supply goes through both the defrost terminator and the defrost heater. How can this be?
Watch this excerpt and ponder the mystery for yourself. When you think you have the answer, click here to view the full webinar and see if you go
BLDC motors aren't new technology in appliances anymore -- in fact, they've become the norm. As such, it's important to be aware of the different configurations you'll see these motors in across appliances. These configurations fall into three categories: 2-wire, 3-wire, and 4-wire.
An important thing to note before we continue: all BLDC motors in appliances are run by inverters. The inverter may be a separate board, like you'll see in washers with BLDC motors, or it may be built into the m
You're probably familiar with the term "split-phase motor", but do you actually know what it means? That's exactly what we'll dive into in this post.
The whole trick with motors on single-phase, standard household power is how to get them going from a dead stop. Once the rotor is spinning, it'll keep going happily as long as power is applied to the motor winding. But without a little engineering, single-phase power won't get a motor spinning -- it'll just hum and twitch in place.
The t
The most basic circuit safety device that everyone is familiar with is the circuit breaker. All a breaker has to do is detect if the amperage in its circuit exceeds a certain threshold and open the circuit if it does. Simple and effective, but not every electrical hazard involves excessive current. In fact, having less current than you should can also indicate a serious safety issue. Enter the GFCI and the AFCI.
You might already be familiar with GFCIs (Ground Fault Circuit Interruptors) --
Take a look at the cooktop schematic below.
I don't know about you, but "tranformator" isn't a familiar term to me. it certainly sounds like a transformer, but why would a transformer be necessary in a 240 VAC cooktop element circuit?
The best thing to do here is to look up the part numbers for the "transformator" as well as other key components, such as those cooktop switches that the transformator is supplying power to. Then we can use a parts site to look at physical pictures
We've got quite the library of awesomely informative webinar recordings here at Appliantology -- literally days worth of it! Don't believe me? Here's a little taste.
Push to start switches are extremely common technology in dryers, but do you actually know how they work? And do you know the fatal troubleshooting error that can lead you to misdiagnose them? Watch this short excerpt to find out.
If you want to watch the full recording and take your appliance repair skills to the next lev
To follow along with this blog post, you should go ahead and download the refrigerant slider app called "Ref Tools" to your smartphone (don't worry, it's free!). It's the one developed by Danfoss. I'm going to be referencing a few features of that app as I explain some properties of refrigerant, so go ahead and familiarize yourself with it. It's a great tool to have on hand regardless, since it lets you painlessly calculate superheat and subcooling in sealed systems.
Got it? Good. What I wa
Self-clean sounds like a great idea, right? Just push a button and watch your oven burn away all that caked-on grease and charred food.It certainly makes for a good selling point. But is this no-hassle cleaning feature really all it's cracked up to be? And what is the best way for the customer to use it (if at all)?
First off: does it actually work? Can the oven clean itself just by getting really hot? Yes, definitely. Self-cleaning isn't just a gimmick, and when used properly, it does actu
@LearningTech dropped a great tip in The Dojo a little while back: not all LG control boards can be updated after a universal compressor is installed. If you're planning on doing sealed system work on these machines, you're going to want to check the list below to see if your model's PCB can be updated. Otherwise, you might be in for a nasty surprise.
LearningTech also provided a handy image showing where you can find a PCB's manufacturing date:
Want to be in on cool tech t
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