May be a bad Start Switch (part of the Controller)
Membrane Keypad Test:
To activate, unplug power cord and reconnect.
Press and hold TEMPS and STOP keypads simultaneously at least 2-3 seconds within 10 seconds of power up.
Press each keypad (CYCLES, TEMPS, SPEED, OPTIONS etc.) separately to verify each keypad functions and all the LEDs for the selection light up
Press START to verify Display readouts are functional
If the touchpad fails this test, you can buy a new touchpad here with a one year warranty.