Whirlpool Service Pointer: Unit Not Cooling Following a Power Interruption Service Pointer W10731733

IKEA, KitchenAid, Maytag, & Whirlpool 30” FDBM Refrigerators

Unit Not Cooling Following a Power Interruption Service Pointer W10731733

Issued: April, 2015

Serial Numbers: VS146 – VS444 (November 2011 – November 2014)

Models:

IX5BBEXDS MFB2055YEM MFW2055DRM MWRF560SFYD WRF560SFYE

MFB2055YEW MFW2055YEB MWRF560SFYM WRF560SFYH

KFFS20EYBL MFF2055DRE MFW2055YEM MWRF560SFYW WRF560SFYM

KFFS20EYMS MFF2055DRH MFW2055YEW MWRF560SMYM WRF560SFYW

KFFS20EYWH MFF2055DRM MKFFS20EYMS MWRF560SMYW WRF560SMYB

MFF2055YEB MKFFS20EYWH WRF560SMYE

MFB2055DRE MFF2055YEM MMFF2055YEB WRF560SEYB WRF560SMYH

MFB2055DRH MFF2055YEW MMFF2055YEM WRF560SEYM WRF560SMYM

MFB2055DRM MFW2055DRE MWRF560SEYM WRF560SEYW WRF560SMYW

MFB2055YEB MFW2055DRH MWRF560SEYW WRF560SFYB

Serial Numbers:

VS146 – VS444 (November 2011 – November 2014)

Possible Concern:

Following a power interruption, the refrigerator may not cool.

Potential Cause:

Under certain circumstances, upon restoration of power after an interruption, the communication link between the User Interface Board and High Voltage Board may not reset properly, and the cooling function may remain off.

Correction:

Replace User Interface Board.

Use Table 1: User Interface Board Replacement Guide to locate Part Numbers.