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Samsung Service News, December 2017 View File Home Appliance Tech Tips: 14 Refrigerator Display Panel Touch Buttons Not Working Correctly 20 Range Leveling Legs Redesigned to Meet Updated UL Standard: They’re Now Slanted 24 Correct Part Search Procedure for Combination Wall Ovens 26 HA GSPN Updates Submitter Samurai Appliance Repair Man Submitted 01/11/2018 Category Appliance Repair Manual Pot Luck Supper  

Samsung Service News, January 2018 View File Home Appliance Tech Tips: 11 Cleaning Washers and Vacuums Ensures Better Performance 14 It’s Laundry Overload Season Again! 16 Redo Reduction: WA40J3000 Washers Stopped by Disconnected Motor Capacitor Wire 18 Redo Reduction: Freezer Door Gasket Not Sealing Completely on Side by Side Refrigerators 20 Diagnosing No Power Symptoms in Microwaves 23 HA GSPN Updates Submitter Samurai Appliance Repair Man Submitted 01/11/2018 Category Appliance Repair Manual Pot Luck Supper  

Totally dead Samsung OTR Microwave Mod ME18H704SFS Ser 07867WTF700650E. This unit is about 16 months old, it belongs to my son. It has worked fine since we installed it. He went away for the weekend, came back home and the unit was totally dead. Nothing. No lights, no panel, no fan. DEAD. Tried a new outlet on a different, (known good) circuit. Same thing. DEAD !!. there was no bad weather or any other signs of electrical malfunction in the house. It is on a dedicated 20 A circuit. I couldn't find a schematic for it. I guess gone are the days of including one with the appliances. After properly discharging the HV cap, I tested as many components as I could easily get to. Fuses on the power board were good. All (I think I found 3) thermal switches/cutouts had continuity. I am not sure I was able to get to ALL the door switches (or for that matter, all the contacts on all the door switches) but the ones I was able to get to tested fine on open/close. I was able to test for AC up to the power board. I did not go into any board components further. When I was testing the thermal cutouts and the door switches, I was careful to remove at least one connect or from each before testing it. All connectors looked fine, and disconnected / reconnected without incident. EXCEPT the one on the thermal cutout for the magnetron. The thermal cutout on the magnetron had one normal looking connector, and one that was badly heat discolored. possibly slightly melted and because of it's location, I was not able to get the required "oomph" on it to disconnect it. I tried wiggling it, pulling it, I tried some needle nose pliers. I just couldn't get a decent grip on it. So I disconnected the normal, unblemished one, and tested continuity fine via the contacts on the cutout itself, NOT via the connector crimp. At this point I had gone as far as I could/wanted to without a schematic. As a "last ditch" effort before calling it a day, I plugged it back in and all was well. It fired right up, heated fine. I remounted it on the wall and it's been good for the last 24 hours. My guess is that one of the connectors I wiggled/removed/reattached etc while testing fixed the issue. Which one? My guess is probably the discolored one on the mag cutout. But who know at this point. Next time I'll test one thing at a time and try to fire it up each time. Any other thoughts, comments or suggestions? Thanks.

My WF42H5000AW front-loader (15 months old) just failed in such a way that it can't properly spin. Per the Technical Information sheet from Samsung, I performed the troubleshooting steps including the Quick Spin Test (after emptying and draining the unit, and verifying the filter was clear, etc.). The unit does not successfully spin in the Quick Spin Test - when it tries to spin, it shudders a few times and maybe rotates about 30 degrees of rotation in 5 or 6 jerking movements before it stops (presumably sensing it failed). However, no error codes are generated/displayed. I verified the motor winding resistances on connector CN6 were correct (approx 12 ohms between pins 1/2, 1/3, and 2/3), so the troubleshooting guide indicates the action is "change PCB". So I'm inclined to order parts, but it's not clear whether the PCB to change is the Inverter PCB (part #10 in the Samsung diagram - and what the CN6 motor connector is plugged into) or the main control PCB. I'd rather not have to buy both and send one back. Has anybody had experience with this type of failure and if so, what did you replace to fix? Thanks much, Tim Heywood

Samsung ME21K70 Microwave Service Bulletin View File PUB ASC20170811001 Microwave Intermittently Beeps and Displays the Number 7 Submitter tpoindexter Submitted 12/07/2017 Category Appliance Repair Manual Pot Luck Supper  

Samsung DW80K5050US/AA Dishwasher Service Manual View File Basic model: DW80J3020US Submitter Son of Samurai Submitted 12/07/2017 Category Appliance Repair Manual Pot Luck Supper  

My Samsung DV306LEW/XAA dryer is blowing and turning but no heat. I'm running on auto sense dry and high heat. I've cleaned out lint and duct. Any other information needed? Thank you!! Stephanie

Samsung WA56H Washer Fast Track View File PUB #Dr WA56H Production Date 6/16/14 Submitter Samurai Appliance Repair Man Submitted 11/08/2017 Category Appliance Repair Manual Pot Luck Supper  

Samsung DV50K DV45K Dryer Service Manual View File PROJECT : DV7500 DV6500 DV6200K Model Name : DV50K* DV45K* Submitter Samurai Appliance Repair Man Submitted 11/08/2017 Category Appliance Repair Manual Pot Luck Supper  

Manufacturer: Samsung Type of Appliance: dryer Model Number: DVE45M5500P/A3 Have you validated the model number at an online parts site like Repair Clinic? (yes or no): yes Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): yes Service Manual and fast track for samsung DVE45M5500P/A3 dryer if possible please

Samsung DV5500M Dryer Service Manual View File PROJECT : DV5500M Model Name : DVE45M5500* DVG45M5500* Submitter Samurai Appliance Repair Man Submitted 11/07/2017 Category Appliance Repair Manual Pot Luck Supper  

Manufacturer: Samsung Type of Appliance: Refrigerator Model Number: RF28K9380SG/AA Have you validated the model number at an online parts site like Repair Clinic? (yes or no): yes Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): yes can't find the fast track for samsung refrigerator RF28K9380SG/AA

Samsung RF28K9380 RF28K9070 RF22K9381 Refrigerator Fast Track View File PUB DRRF28K9070 - 060616 Submitter Samurai Appliance Repair Man Submitted 11/06/2017 Category Appliance Repair Manual Pot Luck Supper  

Samsung WA40J3000AW Washer Bulletin - Wire Disconnected from Capacitor View File Issue: Wire from main wire harness is disconnected from motor capacitor connector. Symptoms: • Hot and Eco Warm ("Cold") LED flash • Unit is not spinning • Unit stops during the beginning cycle PUB ASC20171030001 Submitter Samurai Appliance Repair Man Submitted 11/03/2017 Category Appliance Repair Manual Pot Luck Supper  

Samsung RF28HFED Refrigerator Service Manual View File MODEL NAME : RF28HF* RF29HF* MODEL CODE : RF28HFED***/AA RF28HFPD***/AA RF28HFEDBSL/ML (RF29HF*) Submitter Samurai Appliance Repair Man Submitted 10/25/2017 Category Appliance Repair Manual Pot Luck Supper