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Dadala posted a topic in DIY Appliance Repair HelpThe Service Diagnostic tech sheet refers to settings buttons that are accessible with the door closed. However, the buttons on my KDTM354ESS 0 are situated on the top periphery of the door so they are not accessible when the door is closed. Thus I need to know how to run the diagnostics with the door closed and still be able to invoke various button pushes for various intervals of the diagnaostics. I know that I could try to repair it (in response to symptoms), but I a number of different actions could be done (some of them very time consuming). But I prefer to use the diagnostics procedure (when available) in an orderly and intelligent approach for narrowing down and pinpointing solutions. And it is my impression that the Samurai would also take such an approach . For instance, I am able to invoke the Diagnostics Cycle (by using button sequences, as suggested) with the door open, wherein all of the buttons LEDS light up and stay on for 5 seconds as a display test. I was able to get that response with the door "open" (rather than "closed" as directed). The LEDs then are supposed to go dark for 1 second prior to the Cycle reporting Customer Error history (again while the door is "closed"). Of coarse, I had to leave the door "open" to witness whether or not they were off. The LEDs all stayed on while the door was open, but I can only guess if they went dark upon closing the door. The above is supposed to complete in 5+1 seconds of "interval 25". Then diagnostics moves sequentially through "intervals" 24-21, during which Customer Error codes are generated and identifiable by the number of blinks of the "CLEAN LED" (the only LED that is observable when the door is closed0. "Interval" 19 has a 10 second pause and the Hi Temp button will be on. Then the Hi Temp button or key is to be pressed in order to clear errors and it's LED will blink twice to indicate that the errors are cleared. if it doesn't respond, one must open and close the door to wake up the control panel. Then press Hi Temp button to clear errors. Again, the door must be open in order to see that button. There is no way to know when each of 25 intervals is addressed, because the door is closed. So. does anyone know how to run the Service Diagnostics without access to the selection buttons?